Beautiful hotel, clean and comfortable rooms with close distance to theme parks

We reserved this room to visit Disneyland. We liked the room so much that I wanted to stay inside instead of going to the park. They are very friendly, and they have amazing room service. I’ll definitely stay there again.

Very friendly staff, quick response to needs. Only negative was long delay at checkout with luggage

Their staff gives the best customer service! The hotel was so clean!! We will never stay anywhere else!

Pros: Extremely comfortable beds and linens. Close to shops and restaurants. Modern with a nice looking bathroom and deep tub. Good smart TV. Very, very quiet - even the room next to the elevator. Heat and AC work well and are quiet. Cons: Low water pressure in shower. Terrible lighting in bedroom. Not very clean - for a new hotel, it is already looking run down. Hallways and elevator rooms are consistently dirty. Staff is friendly, but often don't do what they promise. I would not recommend this for families at all.

The room was very dusty and the fridge was broken. I was told it is a mini bar fridge and wasn’t meant to keep things cold. We waited 3 hours for our room and they weren’t able to get us our original room so moved us to one that was available. The staff were extremely nice and everyone we encountered was helpful. They were just very short staffed. I have stayed at various JW Marriott properties over the years and expected it to be higher end. The walk to Disney was easy and took about 10 minutes. I would stay at a property that is a few minutes closer and caters more to families or kids if you are a family going to Disney.

The pros: free valet parking. Our room was clean and comfortable. The room had a mini fridge which came in handy and a keurig even though we did not use it. The bathroom had a separate shower and tub. The lobby had a Starbucks. Close proximity to various restaurants & convenience stores. The cons: no free wifi, no shuttle to the parks.

We couldn't have been happier with our stay at the JW. All the employees were very friendly and willing to help us with whatever we needed. Our room was beautiful and our beds were super comfy. We will be staying here again next time we visit Disneyland.

I stayed here with my family for my last Disneyland trip, and we had the best experience. It's a beautiful new hotel and we were so impressed. Our room was great and we loved how close it was to all the restaurant options at the Garden Walk. The hotel has a really pretty outdoor space that we spent a lot of time in. The staff was wonderful too. We will definitely be staying here again!

This hotel was great. Really beautiful rooms and lobby, plus the food options were great. The roof top bar was really nice also, delicious food.

We love this hotel! It feels so fresh and new and the staff is wonderful. The rooms are so gorgeous and we loved how close it was to the Garden Walk and Disneyland. We felt like it was walkable, but a really easy shuttle or Uber ride too. Definetly will stay here again!