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Frequently Asked Questions

Updated 11/24/21. Welcome to www.getawaytoday.com! We hope you enjoy planning your perfect vacation online. If you need help, check out some of the most common questions and answers here, or call our vacation experts at 855-GET-AWAY.

Disneyland® Resort Now Open

Are reservations required to visit the DISNEYLAND® Resort? How do I make a reservation?

Due to reduced Park capacity, both a valid theme park ticket and a reservation will be required in order to visit the Disneyland® Resort.

Once your Disneyland® tickets have been linked to your Disneyland® account, you’ll be able to make your party’s reservations through Disneyland’s reservation system in five simple steps.

  • Go to StartYourDisneylandExperience.com
  • Sign In or Create a Disney Account
  • Create your Party by linking your tickets
  • Select the Day and Theme Park you'd Like to Visit
  • Review and Confirm Your Visit
Please be aware that Get Away Today is not responsible for making your reservation and you will be responsible for making your own reservation in order to visit the Disneyland® Resort. Reservations are subject to availability and are not guaranteed.

How can I find my DISNEYLAND® Resort ticket numbers from Get Away Today so I can make a reservation?

In order to make a theme park reservation, you must link your Disneyland® ticket numbers. You can find your Disneyland® Resort ticket number(s) from Get Away Today one of two ways:

1. Your ticket numbers are located in your after-booking email titled “Get Away Today Vacation Itinerary” as a PDF attachment. You can find your 19-digit ticket number(s) in the top, right-hand corner of the PDF underneath the barcode. You will have a different 19-digit ticket number for each ticket purchased.

2. You can also find your ticket numbers by logging into your account on our website. You can do this by clicking on the “Sign In” button on the top, right-hand corner of our website. If you already have an account, you can proceed to sign in. However, if you don’t have an account, you can create one with the same information you used to book your vacation. Once you sign in successfully, you’ll need to click on the drop-down button located next to the sign-in icon. Here, you’ll click on the “Upcoming Travel” button. Once you do this, you’ll be able to see your upcoming travel items. Here, you’ll click on your Disneyland® Resort tickets and then choose “Print/View Documents.” On this page, you’ll be able to view the 19-digit ticket numbers for each member of your party. As a reminder, you will have a different 19-digit ticket number for each ticket purchased.

Do I need to make a reservation on my own to visit the DISNEYLAND® Resort? Or will Get Away Today make a reservation for me?

Get Away Today is not responsible for making your reservation and you will be responsible for making your own reservation in order to visit the Disneyland® Resort.

Are reservations automatically made for me when I purchase tickets? Or do I need to make them on my own?

Reservations are not automatically made for you when you purchase tickets and you will need to make them on your own. You will need to visit StartYourDisneylandExperience.com and make reservations before your vacation. If travelling within 120 days, it is recommended that you make your theme park reservations immediately after purchasing your admission.

When can I start making my DISNEYLAND® Resort reservations?

Disneyland® Resort theme park reservations can be made up to 120 days prior to travel on a rolling basis. If travelling within 120 days, it is recommended that you make your theme park reservations immediately after purchasing your admission. We'd encourage you to make your reservations as soon as the 120 day window becomes available for your vacation.

Are masks required at the DISNEYLAND® Resort?

As of 07/30/21, face coverings will be required at the Disneyland® Resort for Guests ages 2 and up while indoors. Masks will also be required on all transportation, regardless of vaccination status. This includes upon entering and throughout all attractions. Face coverings are not required outdoors and remain optional for Guests in outdoor common areas. Masks are also not required when eating and drinking while stationary indoors or outdoors. For the most up-to-date information, we encourage Guests to read Disneyland's Health & Safety Guidelines.

What is Disney Genie? What is Disney Genie+?

Disney Genie is an all-new offering coming to Disneyland® Resort and Walt Disney World Resort! Disney Genie and Disney Genie+ will become a part of the My Disney Experience and Disneyland® App beginning Fall 2021 (no date announced yet). Because of this new service, Disney’s FastPass, FastPass+ and MaxPass services are all permanently retired. The FastPass Queue will be replaced by the Lightning Lane, which will give faster access to some of Disney’s most popular attraction on each coast.

    The FREE version of Disney Genie includes:

  • Personalized itinerary plans
  • Forecasted wait times
  • Virtual queue access
  • And more!

    Disney Genie+ is available for an upgrade and also includes:

  • Access to the Lightning Lane at select attractions (one at a time)
  • PhotoPass Downloads
  • Audio Tours of Select Parks

Lightning Lane access with Disney Genie+ will work most similarly to Disneyland® Resort’s previous MaxPass system. Disney Genie+ will be $20 per person, per day at Disneyland® Resort with access to 15+ attractions (exact list not yet available, but most FastPass attractions). Disney Genie+ will be $15 per person, per day at Walt Disney World® Resort with access to 40+ attractions (exact list not yet available, but most FastPass+ attractions).

There WILL still be traditional standby and virtual queues for guests who aren't interested in upgrading. And of course, you can use those lines when you have Disney Genie+ as well. It's easy and flexible! Guests will be able to purchase Disney Genie+ at a later date, and we will let you know as soon as it’s available. If guests have purchased MaxPass tickets, we don’t know if they’ll be able to switch it for Disney Genie+, but we will let you know as soon as we hear. Disney Genie+ will NOT be available as an upgrade to Magic Key Holders when they become available. Magic Key Holders will be able to purchase Disney Genie+ one day at a time through the app.

Is the date that I chose for my DISNEYLAND® Resort tickets at time of booking the date that I have to make my reservation for?

No, our Disneyland® Resort tickets are not date sensitive. This date is only for Get Away Today use.

I purchased a multi-day DISNEYLAND® Resort ticket with Get Away Today and made my Park reservations. I now want to add a day to my ticket. Am I able to add a day to my tickets without losing my reservation?

Since each Disneyland® Resort ticket has a unique ticket number, at this time, you are unable to add a day to your Disneyland® Resort tickets without losing your current reservation. However, since reservations have been widely available, guests have been able to change their tickets and create a new reservation with ease. However, we always recommend checking Disneyland's reservation calendar for availability before you make any changes/cancellations to your current reservations.

When will my DISNEYLAND® Resort tickets expire?

Any Disneyland® Resort tickets that were purchased on or before February 20, 2020 are valid for travel until December 16, 2021. Any Disneyland® Resort tickets that were purchased on or after February 21, 2020 are valid for travel until December 31, 2022.

The Kids Spring special ticket has been extended for travel through December 16, 2021. Please note that the entirety of your ticket needs to be used by December 16, 2021. Blockout dates of December 19, 2020 - January 4, 2021, March 26 - April 11, 2021; July 4, 2021; November 20-27, 2021 apply to the Kids Spring ticket.

The 2020 Southern California Resident ticket expiration date has been extended through December 16, 2021. Blockout dates of November 21-28, 2020; December 19, 2020 - January 10, 2021; March 26-April 11; July 4; November 20-27, 2021 apply. A Southern California Photo ID is still required to use this ticket and must be presented at the park for admission.

The 2021 California Resident ticket is valid any three days for travel now - September 30, 2021. The entirety of your ticket must be used by September 30, 2021. A California Photo ID is still required to use this ticket and must be presented at the park for admission.

If I paid for my DISNEYLAND® Resort tickets in full, when will I receive my tickets?

If you paid for your Disneyland® Resort tickets in full, you will receive your Disneyland® Resort tickets immediately to the email address provided at time of booking.

When will I receive my DISNEYLAND® Resort tickets if I'm on a Layaway Plan? 

You will receive your Disneyland® Resort tickets immediately after paying off your Layaway Plan in its entirety. You are not able to pay off only the ticket portion of your Layway Plan. Please note that you will not be able to receive your Disneyland® Resort ticket numbers until your Layaway Plan is paid off in full. If you want your Disneyland® ticket numbers to make your reservations immediately, we suggest booking your Disneyland® Resort tickets seperately from your Layaway Plan.

*If your tickets increase in price before your Layaway Plan is paid in full, you will have the option of paying off your tickets in full to lock-in your current pricing. Otherwise, we will automatically update your package to reflect the new pricing for your convenience.

Are the Hotels of the DISNEYLAND® Resort open? 

Yes! Disney's Grand Californian & Spa reopened on April 29, 2021, Disney's Paradise Pier® Hotel reopened on June 15, 2021 and The Disneyland® Hotel reopened on July 2, 2021. You can book your Disneyland® Resort hotel stay through Get Away Today now!

Disneyland:

What is the Magic Key Program at Disneyland?

Disneyland® recently introduced the Magic Key Program which replaced the Annual Pass Program at the Disneyland® Resort. The Magic Key Program provides reservation-based admission to one or both Disneyland® Parks. There are 4 different Magic Key passes guests can purchase, each featuring a variety of admission days, pricing options, experiences and savings on food and beverages and merchandise. For more information on the different types of passes, visit Disneyland's website directly.

Get Away Today guests can upgrade their Disneyland® Resort tickets to a Magic Key Pass at any of the Disneyland® Resort ticket booths. By doing this, you'll be able to receive the full value of your Disneyland® ticket when upgrading, while still saving money on your original purchase.

When is Halloween Time at the DISNEYLAND® Resort?

Halloween Time at the Disneyland® Resort will occur from September 3 - October 31, 2021. Guests can expect to see "spooktacular" decor, limited-time treats and merchandise, as well as haunted overlays to some of their favorite attractions. You won't want to miss all of the frightful fun! Click HERE to learn more about what you can experience during Halloween Time at the Disneyland® Resort.

Do you sell Oogie Boogie Bash - A Disney Halloween Party tickets?

We do not sell Oogie Boogie Bash - A Disney Halloween Party tickets. Disneyland® is the only official seller of Oogie Boogie Bash - A Disney Halloween Party and you will need to buy the party tickets through them directly. Tickets for Oogie Boogie Bash - A Disney Halloween Party are now sold out. However, we can help you get 2-5 day discount Disneyland® tickets to go along with your party ticket.

Will Holidays at the DISNEYLAND® Resort return in 2021?

Yes! The holiday celebration at the Disneyland® Resort is now called "Magic is Holidays" and will begin on November 12, 2021 and end on January 9, 2022. Guests will be able to enjoy beloved traditions like Sleeping Beauty's Winter Castle, "A Christmas Fantasy" parade, "Believe ... in Holiday Magic" fireworks, Haunted Mansion Holiday, "it's a small world" Holiday, Festival of Holidays and more!

What is Disney Merriest Nites? Will you sell tickets to the event?

The Disneyland® Resort announced that they will be hosting an After-Hours event called Disney Merriest Nites. This seperate ticketed event will include limited-capacity, after-hours access to Disneyland® Park attractions and entertainment. Plus, enjoy character sightings, speciality food and beverage, a special viewing of "A Christmas Fantasy" Parade and more!

We are unable to sell tickets to Disney Merriest Nites. However, if you're looking to attend this special event, tickets are now on sale. Disney Merriest Nites tickets will be sold for events on November 11, 16, 20 and December 7 and 9, 2021. Tickets can be purchased by clicking HERE or on the Disneyland® app.

What is the difference between a PARK HOPPER® and 1-Park Per Day DISNEYLAND® ticket?

A Park Hopper® ticket allows entry to both Disneyland® and Disney California Adventure® Park within the same day. This ticket will give you the most flexible experience for your vacation.

A 1-Park Per Day ticket allows you to choose between one visit to either Disneyland® or Disney California Adventure® Park. Once you enter either park, you will not be allowed to go to another park for the remainder of the day. You are welcome to choose what park you would like to enter each day, to ensure you get to experience the magic each park has to offer. *Please note that due to reduced Park capacity, Park Hopping will begin at 1:00 pm each day as long as capacity allows. Click HERE to book your Disneyland® tickets now!

What does Magic Morning mean?

Please note that Magic Morning is not available at this time. We will be sure to keep you updated once we hear any additional information.

A Magic Morning is included in any 3-Day or longer Disneyland® ticket. This means that you receive one Magic Morning, which will allow you to enter into the Disneyland® Park one hour before the park opens on select days. Typically, those days are Tuesday, Thursday, or Saturday. Make sure you check park hours before you go, so you know what time to arrive.

Click HERE to buy your Disneyland® tickets today!

How do DISNEYLAND® E-Tickets work?

You will receive your Disneyland® E-Tickets at the email address you provided at time of booking once they are paid in full. Please note that if you put your Disneyland® Resort tickets on a Layaway Plan, you will not recieve your ticket numbers until you've paid for your Layaway Plan in its entirety. With E-Tickets, you can proceed directly to a park entrance and do not need to wait in any Will Call or Ticket Purchase lines. To redeem your E-Tickets, you will need to present your printed copy at the ticket turnstile or have them scanned from your mobile device that has Internet access. Once your E-Ticket has been scanned by a Disneyland® Resort Cast Member, you will then be presented with a physical Disneyland® ticket. You will then use the physical Disneyland® ticket for any remaining admissions to the Disneyland® Resort.

Will FastPass Return?

With the introduction of Disney Genie and Disney Genie+, FastPass will not return and is now officially retired. For more information about Disney Genie+, please read our "What is Disney Genie? What is Disney Genie+?" FAQ above.

Will MaxPass Return?

With the introduction of Disney Genie and Disney Genie+, Disney's MaxPass will not return and is now officially retired. For more information about Disney Genie+, please read our "What is Disney Genie? What is Disney Genie+?" FAQ above.

What are the DISNEYLAND® Resort Park Hours?

Park Hours and dates are subject to change every month. We highly recommend checking the park website directly to see what the hours will be during the dates you are traveling. This will allow you to plan your vacation more effectively and avoid any unwanted surprises.

Where can I rent a scooter or wheelchair at the DISNEYLAND® Resort?

Wheelchair and ECV rentals can be found at Wheelchair Rentals at the Disneyland® Resort, which is located outside of Disneyland® Park on the right-hand side. Here, you can rent a manual wheelchair for the day for $15 and an ECV for $60. It’s important to be aware that both rentals require a refundable deposit of $20 and that sales tax is not included. Since renting a wheelchair or an ECV is based on a first-come, first-served basis, we highly recommend arriving as early as possible.

However, if you’ll need an ECV or wheelchair before you enter Disneyland®, we also recommend looking into a local company called ScooterBug. Not only is ScooterBug Disney’s preferred guest mobility provider, but they’ll also deliver your ECV or wheelchair directly to your hotel.

Does DISNEYLAND® offer a Disability Access Service Card?

Yes! The Disabilities Assistance Service cards are intended for anyone who is unable to wait in the traditional lines for any reason including, but not limited to those who fall under the autism spectrum. In order to be issued a card, guests will need to visit City Hall in Disneyland® and the Chamber of Commerce in Disney California Adventure® Park. Cast Members will discuss each person's specific limitations and needs, and then issue a card if necessary. Once a card issued, the guest's photograph is printed on the pass.

DAS cards allow guests to get a ticket with a return time for any attraction at special kiosks located throughout the parks. The return time is based on the current wait time of the attraction and is generally issued for 10-15 minutes less than the wait time of the desired attraction. This allows guests to watch parades, grab lunch, ride an attraction that has a short line, or just take a break during time that would normally be spent in line. When guests return to the attraction at the assigned time, they are able to board the attraction immediately. Return times are somewhat flexible and guests may have one DAS ticket at any time.

Can I bring in outside food and drink into Disneyland?

Yes, you are allowed to bring outside food and drink into Disneyland®. However, you cannot bring in glass bottles, open containers, drugs, alcohol or any cooler or other large storage device with sustenance inside. We recommend bringing in a few snacks, refreshments and any food required for special dietary or medical needs within a bag or backpack. You can visit Disneyland’s website for all rules and restrictions.

Can I upload my E-Tickets to the DISNEYLAND® App?

Your Disneyland® E-ticket allows you to go straight to the gate and is your admission ticket, however this ticket should not be linked to the Disneyland® App. Once your Disneyland® E-ticket has been scanned and collected at a turnstile, a Disneyland® Resort Cast Member will then provide you with a physical ticket, which then can be scanned directly into the Disneyland® App and used for any remaining admissions.

Do you sell ART tickets?

We no longer sell discounted ART (Anaheim Resort Transit) tickets. However, ART is still offered at most Anaheim area hotels when you check in. We recommend purchasing ART tickets through your hotel directly.

Do you sell PCA Transportation tickets?

We no longer sell discounted PCA Transportation tickets, however, here's how you can still purchase them:

You can purchase PCA Shuttle tickets at one of the following hotels: Hampton Inn & Suites, Hilton Garden Inn, Embassy Suites Anaheim South, Hyatt Regency Orange County and Anaheim Marriott Suites. We recommend checking to see what shuttle service the hotel you’re staying at offers, before you buy them.

How much is parking at Disneyland?

Parking at Disneyland® is $25 per-day. Prices are subject to change without notice.

Avengers Campus

Do I need a reservation in order to visit Avengers Campus in DISNEY CALIFORNIA ADVENTURE® Park?

No, you do not need a reservation in order to visit Avengers Campus in Disney California Adventure® Park. Due to high-demand, guests will need to wait in line in order to visit the all-new land. However, it's important to note that you will need to join a virtual queue in order to experience the brand-new attraction, WEB SLINGERS: A Spider-Man Adventure.

How do I join the Virtual Queue for WEB SLINGERS: A Spider-Man Adventure?

As of November 4, 2021, WEB SLINGERS: A Spider-Man Adventure no longer has a Virtual Queue. Guests are now able to use the standby line in order to ride this attraction.

Star Wars: Galaxy's Edge

Will I need a reservation in order to experience Savi's Workshop or Droid Depot at Star Wars: Galaxy's Edge?

Guests will need to make a reservation in order to build a custom lightsaber at Savi's Workshop. Reservations for this experience are now available and can be booked 60 days in advance.

Guests will not need a reservation to design a customized droid at Droid Depot at this time.

Do I need to join a Boarding Group in order to ride Star Wars: Rise of the Resistance at the DISNEYLAND® Resort?

As of November 22, 2021, Star Wars: Rise of the Resistance no longer has a Virtual Queue. Guests are now able to use the standby line in order to ride this attraction.

Walt Disney World:

What is your FREE Walt Disney World concierge service? How do I qualify to get it?

When you book a Walt Disney World® Resort vacation package with Get Away Today, you'll be able to take advantage of our complimentary concierge services. Get Away Today's Walt Disney World concierge services are automatically included in any 2-night or longer Disney World Resort Hotel stay that also includes theme park tickets. With our Walt Disney World concierge services, you'll have a dedicated representative to help you plan your vacation. Our Walt Disney World experts will help you with ticket reservations, dining reservations, price monitoring and more. To learn more about our complimentary Walt Disney World concierge services, check out our blog, Get Away Today's Walt Disney Concierge Service.

What is Disney Genie? What is Disney Genie+?

Disney Genie is an all-new offering at the Walt Disney World Resort! Disney Genie and Disney Genie+ is now a part of the My Disney Experience. Because of this new service, Disney’s FastPass+ service will be permanently retired. For more information on Disney Genie, please read "What is Disney Genie? What is Disney Genie+?" in the "Disneyland Resort Now Open" section of the FAQ page.

What types of hotels are available at the Walt Disney World Resort?

Walt Disney World is home to over 25 Disney Resort hotels! Each hotel is listed into one of three categories: Value, Moderate or Deluxe. If you’re looking for a more budget-friendly option, we’d recommend staying at a Value Resort hotel. Or, if you want a more luxurious stay, we’d suggest staying at a Deluxe Resort hotel. No matter what you choose, the Walt Disney World® Resort has an option for every family and budget. Plus, by staying on-site, you’ll take advantage of exclusive perks like free transportation, Disney-theming and more.

What ticket types are available at the Walt Disney World Resort?

When you plan your vacation to the Walt Disney World Resort, you can choose between Park Hopper® and 1-Park per Day tickets. For the most flexibility, we’d recommend choosing Park Hopper® tickets. With a Park Hopper, you’ll be able to visit any of the four theme parks at Walt Disney World anytime after 2 pm, each day of your ticket. However, a 1-Park per Day ticket is the most cost effective way to experience Walt Disney World®. No matter what ticket you choose, you’re sure to have a magical vacation!

When is the best time of year to travel to Walt Disney World?

No matter when you choose to travel to Walt Disney World, you're sure to have the vacation of a lifetime! However, if you're looking to travel over one of the many festivals or celebrations that Walt Disney World presents, here's a guide as to when to go:
    • Epcot® International Arts Festival (typically January - February)
      Epcot® International Flower and Garden Festival (typically March - July)
      Epcot® International Food & Wine Festival (normally late August - early November)
      Halloween at Walt Disney World® Resort - (normally mid-August through October 31)

    - Expect Halloween decorations, special menu items and merchandise throughout the Resort.

    - Mickey’s Not-So-Scary Halloween Party is a private ticketed event held in Magic Kingdom® after hours. Tickets are now on sale for 2021 party dates.

      Holidays at Walt Disney World® Resort - Beginning November 12, 2021

    - Holiday themed decor, menu items and merchandise will be found in all four theme parks, Disney Springs® and many of the Disney Resort Hotels

    - Epcot® International Festival of the Holidays

    - Disney Very Merriest After Hours is a private ticketed event held after park hours in Magic Kingdom®. Tickets are now on sale for this event.

  • Are Walt Disney World Dining Plans available yet?

    Walt Disney World Dining Plans are not available yet, however, we anticipate that they will be soon. We’ll be sure to keep you updated as soon as we hear additional information regarding this popular vacation feature.

    What kind of deposit do I need to put down in order to reserve my Walt Disney World vacation?

    You can reserve your Walt Disney World vacation for only $200 down. Final payment isn’t due until 30 days prior to your check-in date, which makes paying for your trip more flexible than ever.

    What is your cancellation policy for Walt Disney World vacations?

    You can make any changes, including cancellations, to your Walt Disney World vacation without penalty up to 30 days prior to check-in. Although changes aren’t penalized, hotel rates and offers are not guaranteed to be available for any new dates or changes.

    Can I purchase Boo Bash Halloween Party tickets through Get Away Today?

    Yes! As long as party dates are available, our Walt Disney World® Resort travel experts would love to help you book your Boo Bash Halloween Party tickets. We will also offer the “Very Merry After Hours Parties" when they go on sale.

    Is Mickey’s Magical Express included in my vacation package?

    Mickey’s Magical Express is a complimentary transportation service that provides round-trip transportation from Orlando International Airport to your Walt Disney World hotel. If you have a Walt Disney World vacation planned now - December 31, 2021, you’ll be able to take advantage of Mickey’s Magical Express. This transportation service is free and is included in your Walt Disney World package. However, if you are planning on traveling in 2022, this service will be discontinued. Please ask our Walt Disney World experts on what transportation options are available to you for your 2022 Walt Disney World vacation.

    What is Memory Maker? Can I add it to my Walt Disney World vacation package?

    Memory Maker allows you to save all of your vacation memories at one low cost! Memory Maker includes digital downloads of your Disney PhotoPass photos and videos, Select attraction photos and videos, Professional photos taken by Disney PhotoPass photographers and more. Be sure to ask our Walt Disney World experts about adding this feature to your vacation package today.

    Are masks required at the Walt Disney World Resort?

    As of 07/30/21, face coverings will be required at the Walt Disney World® Resort for Guests ages 2 and up while indoors. Masks will also be required on all transportation, regardless of vaccination status. This includes upon entering and throughout all attractions. Face coverings are not required outdoors and remain optional for Guests in outdoor common areas. Masks are also not required when eating and drinking while stationary indoors or outdoors. For the most up-to-date information, we encourage Guests to read Walt Disney World's Health & Safety Guidelines.

    Universal Orlando Resort™:

    Is a reservation needed in order to visit Universal Orlando Resort?

    No, advanced reservations are not required in order to visit Universal Orlando Resort.

    How do I receive my Universal Orlando Resort tickets?

    Your Universal Orlando Resort tickets will be emailed to you up to 24 hours after booking. Once you’re on vacation, you’ll be able to take your ticket straight to a ticket turnstile and enter the Parks!

    What’s the difference between a One Park per Day and Park to Park ticket?

    Universal Orlando Resort consists of 3 different Parks. A One Park per Day ticket allows you to visit one Park per day of your ticket, while the Park to Park ticket allows you to go back and forth from one park to another. When purchasing your tickets, you’ll also be able to choose how many Parks you’d like to visit over the course of your stay. We’d recommend purchasing a 3-Park, Park-to-Park ticket for the most flexible vacation experience!

    What are the benefits of staying on-site at a Universal Orlando Resort hotel?

    By staying at a Universal Orlando Resort hotel, you’re sure to have the best vacation experience. Enjoy exclusive perks like free transportation to and from the Parks, early park admission, and even get free Universal Express Unlimited Ride Access when you stay at a Premier hotel. Be sure to ask about adding a stay at Universal Orlando Resort to your vacation today!

    Am I able to add Universal Studios Orlando to my Walt Disney World vacation?

    Yes! Our Orlando travel experts would love to help you add-on Universal Studios Orlando to your Walt Disney World trip. By doing this, you’ll be able to have the ultimate Orlando vacation!

    Universal Studios Hollywood:

    Do you sell Universal Studios Hollywood tickets?

    Yes! We sell Universal Studios Hollywood tickets. Click here to purchase yours today.

    Do I need to show proof of COVID-19 vaccination, or a negative test within 72 hours in order to visit?

    Per LA County’s Public Health order, beginning October 7, all persons ages 12+ must be prepared to show proof of full FDA or WHO approved COVID-19 vaccination (a full 14 days after final dose was administered), or a negative test taken within 72 hours of visit, prior to entry to Universal Studios Hollywood. Persons ages 18+ must also show photo ID. Verification will take place when required based on theme park attendance. Regardless of vaccination status, face coverings are required to be worn at all times, both indoors and outdoors, when visiting the theme park. At Universal CityWalk, face coverings are required to be worn indoors. For more information, click here to visit Universal Studios Hollywood Reopening Safety Info.

    Guests under the age of 12 are not required to provide proof of full vaccination or a negative COVID-19 test, but, like all attendees ages 2+, will be required to wear a mask at all times inside the theme park.

    Do I need to make a reservation in order to visit Universal Studios Hollywood?

    No, you do not need to make a reservation in order to visit Universal Studios Hollywood.

    Can I bring outside food and drink into Universal Studios Hollywood?

    Yes, you are allowed to bring outside food and drink into Universal Studios. However, you cannot bring in glass bottles, open containers, drugs, alcohol or any cooler or other large storage device with sustenance inside. We recommend bringing in a few snacks, refreshments and any food required for special dietary or medical needs within a bag or backpack. You can visit the Universal Studios Hollywood website for all rules and restrictions.

    How much is parking at Universal Studios Hollywood?

    Parking at Universal Studios is $25 per-day. However, prices are subject to change without notice.

    What are the Universal Studios Hollywood Park Hours?

    Park hours and dates are subject to change every month. We highly recommend checking the park website directly to see what the hours will be during the dates you are traveling. This will allow you to plan your vacation more effectively and avoid any unwanted surprises.

    General:

    Who is Get Away Today?

    Since 1990, Get Away Today has helped millions of vacation dreams come true. We are the top travel provider to the Disneyland® Resort and help families save the most on their Disneyland® vacations with our exclusive deals. We also offer the best price on cruises, San Diego, Hawaii, Mexico, the Caribbean and beyond. We negotiate the lowest rates and exclusive perks like free breakfast at select hotels. Whether you're looking for a vacation package, just a hotel stay or theme park tickets, we will beat any competitor's price.

    What vacations can I book with Get Away Today?

    You can book vacation packages including hotel, attraction tickets, airfare, car rentals, shuttles, and cruises to destinations all over the world. You can book our items together or separately, so you can customize your vacation to be what you’ve always dreamed of.

    Can I book multiple rooms?

    Yes, you can book up to four rooms at a time. For assistance with five or more rooms, please contact our travel experts at 855-GET-AWAY.

    How can I book multiple hotel rooms on your website?

    To book multiple hotel rooms on our site, you will need to add each hotel room separately to your cart. To book a hotel room, you will want to click on the “Hotels” or “Packages” tab, depending on if you’d like to include tickets in your vacation package or not.

    Once you find the hotel you want to book, click on the “Book” button under that specific property. Here, you’ll want to verify travel dates, room occupancy and room type. Once everything looks correct, click on the “Select Room” button on the bottom, right-hand corner of the details page. This will then add your hotel room to your cart. To add multiple rooms, repeat these same steps.

    To checkout, click on the cart icon in the top, right-hand corner of the page. The multiple rooms will appear in your cart and you’ll be ready to book your vacation!

    Can I make payments on airfare?

    No, airfare must be purchased in full at the time of booking. If you are interested in Group Airfare for 10 or more passengers, payments can be arranged. Please contact our Group Department at 855-GET-AWAY.

    Can I make payments on my vacation?

    Yes! Our Layaway Plan is available for all Get Away Today Disneyland® Resort, San Diego, Carlsbad and Universal Studios Hollywood destinations. Our Layaway Plan allows you to make as many payments as you would like on your vacation up to five days before your departure date for a one-time, non-refundable $99 fee. Your first payment requires a minimum payment of $175, which includes the $99 Layaway Plan fee. You decide how many payments you'd like to make, and how much you'd like them to be. The remaining amount will be applied to your total purchase price and will hold your entire vacation until final payment is made. Just select the Layaway Plan option at check out!

    *Please note that if your tickets increase in price before your Layaway Plan is paid in full, you will have the option of paying off your Layaway Plan in its entirety to lock-in your current pricing. Otherwise, we will automatically update your package to reflect the new pricing for your convenience.

    Do you offer transportation to and from the airport?

    We do offer discounted airport transportation tickets to/from the Long Beach, John Wayne and Los Angeles International Airport. These tickets are offered through Karmel Shuttle service. To purchase airport transportation tickets, click HERE.

    How do I find the best deals on your site?

    You can always check our Today’s Top Deals, Featured Offers, or just go to the booking engine for your preferred destination. We sort searches with the lowest prices listed first. You can also filter your results according to your desired features, to make sure you’re getting exactly what you want.

    How do I receive my vacation package?

    All vacation packages will be sent to your email address provided at time of booking, unless otherwise noted. If you are unsure of how your vacation package will be delivered to you, please give our travel experts a call at 855-GET-AWAY and they would be happy to assist you.

    You will receive your Disneyland® Resort tickets to the email address provided at time of booking within a few hours of placing your order. Due to the new Park Reservation system, you will receive your Disneyland® Resort tickets as soon as possible. If you have not received your Disneyland® Resort tickets within the aforementioned timeframe, please contact one of our agents directly at 855-GET-AWAY.

    I paid off my Layaway Plan, what happens next?

    Now that you’ve paid off your Layaway Plan, you will receive your receipt, ticket vouchers and hotel certificate at the email address you provided at time of booking.

    If you have any additional questions, or need to update your email address, please call 855-GET-AWAY and one of our travel experts would be happy to assist you.

    What are the delivery options for my vacation package?

    All of our vacation packages are now delivered electronically, unless otherwise noted. This way, you'll never have to worry about leaving your travel documents at home! Please note that electronic delivery can take up to 24 hours after booking. If you have any additional questions or concerns, please feel free to give our travel experts a call at 855-GET-AWAY.

    What is the Peace of Mind Plan?

    The Peace of Mind Plan is our travel protection that allows you to make any reservation changes (excluding airfare) up to five days prior to your check-in date without any penalties. The Peace of Mind Plan will waive any change, reschedule or cancellation fees. It must be purchased at the time of booking to qualify. For more information, or to see a list of fees, please click HERE.
    If your question wasn't answered here, please call our Reservation Experts at 855-GET-AWAY. We'd love to answer your question and help you plan the perfect vacation!