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Frequently Asked Questions

Welcome to www.getawaytoday.com! We hope you enjoy planning your perfect vacation online. If you need help, check out some of the most common questions and answers here, or call our vacation experts at 855-GET-AWAY.
Disneyland:
What is the difference between a PARK HOPPER® and 1-Park Per Day DISNEYLAND® ticket?

A Park Hopper® ticket allows entry to both Disneyland® and Disney California Adventure® Park within the same day. This ticket will give you the most flexible experience for your vacation.

A 1-Park Per Day ticket allows you to choose between one visit to either Disneyland® or Disney California Adventure® Park. Once you enter either park, you will not be allowed to go to another park for the remainder of the day. You are welcome to choose what park you would like to enter each day, to ensure you get to experience the magic each park has to offer. Click HERE to book your Disneyland® tickets now!

Do we sell 1-Day DISNEYLAND® tickets?
We do sell 1-Day Disneyland® tickets! To get these, you will need to speak to one of our travel experts directly at 855-GET-AWAY, as they are not offered online. However, you are able to purchase any 2-day or longer ticket on our website and receive an even bigger discount the longer you stay and play. Click HERE to book your 2-day and longer Disneyland® tickets now!
How do I pick up Will Call tickets?

You will pick up your Disneyland® Will Call ticket at any ticket booth with a valid photo ID and voucher. Your ticket voucher will be e-mailed to you at time of booking. Before retrieving your tickets, you will want to make sure that the name on the photo ID matches the name located on your ticket voucher. The ticket booths are located in front of each park entrance and a Cast Member will be able to assist you directly.

If you did not receive your Disneyland® Will Call ticket voucher within an e-mail or package directly, please give us a call at 855-GET-AWAY and we would be happy to assist you.

What does “Bonus Ticket" mean?

A bonus ticket is included in any 3-Day or longer Disneyland® ticket. This means that you receive one Magic Morning, which will allow you to enter into the Disneyland® Park one hour before the park opens on select days. Typically, those days are Tuesday, Thursday, or Saturday. Make sure you check park hours before you go, so you know what time to arrive.

Click HERE to buy your Disneyland® tickets today!

Do my tickets include the FastPass option?
Every Disneyland® ticket includes the digital FastPass option and it is free to use. To learn more about how to use the digital FastPass, click HERE to get more information.
What is a MaxPass?
Disney’s MaxPass is a $10 per-person, per-day add-on to your Disneyland® ticket that allows you to reserve and redeem digital FastPass tickets from your mobile device. MaxPass also includes Disney PhotoPass which lets you download, save and share all of your PhotoPass images captured throughout the day. Click HERE for more information about the MaxPass.
What are the Park Hours?
Park Hours and dates are subject to change every month. We highly recommend checking the park website directly to see what the hours will be during the dates you are traveling. This will allow you to plan your vacation more effectively and avoid any unwanted surprises.
Can I bring in outside food and drinks into Disneyland?
Yes, you are allowed to bring outside food and drink into Disneyland®. However, you cannot bring in glass bottles, open containers, drugs, alcohol or any cooler or other large storage device with sustenance inside. We recommend bringing in a few snacks, refreshments and any food required for special dietary or medical needs within a bag or backpack. You can visit Disneyland’s website for all rules and restrictions.
Do you sell Mickey’s Halloween Party tickets?
Unfortunately, we don’t sell Mickey’s Halloween Party tickets. Disneyland® is the only official seller of Mickey’s Halloween Party and you will need to buy the party tickets through them directly. However, we can help you get 2-5 day discount Disneyland® tickets. Click HERE to book your Disneyland® tickets now!
What is the difference between Premium and Regular Character Dining?

The main difference between Premium and Regular Character Dining is each include different restaurants and dining experiences. Premium Character Dining is valid at select restaurants listed below:

  • Brunch or dinner at Goofy’s Kitchen, located at the Disneyland® Hotel
  • Donald Duck's Seaside Breakfast at Disney’s PCH Grill, located in Disney's Paradise Pier® Hotel

Regular Character dining is valid at select locations below:

  • Minnie & Friends Breakfast in the Park at the Plaza Inn on Main Street, located in Disneyland® Park
  • Mickey's Tales of Adventure Breakfast Buffet at Storytellers Café, located in Disney’s Grand Californian Hotel & Spa

Character Dining is the perfect way to meet with your favorite Disney Characters and dine on delicious food. Click HERE to add Character Dining onto your vacation package!

How do I make a Character Dining reservation?
You can make a Character Dining reservation up to 60 days in advance by calling 714-781-DINE (3463) or by visiting Disneyland’s website directly.
Do you sell Anaheim Resort Transit or PCA Transportation tickets?
We do sell discounted Anaheim Resort Transit tickets and PCA Transportation tickets. We recommend checking to see what shuttle service the hotel you’re staying at offers, before you buy them. You can purchase Anaheim Resort Transit or PCA Transportation tickets HERE.
How much is parking at Disneyland?
Parking at Disneyland® is $20 per-day. Prices are subject to change without notice.
General:
Who is Get Away Today?
Since 1990, Get Away Today has helped millions of vacation dreams come true. We are the top travel provider to the Disneyland® Resort and help families save the most on their Disneyland® vacations with our exclusive deals. We also offer the best price on cruises, San Diego, Hawaii, Mexico, the Caribbean and beyond. We negotiate the lowest rates and exclusive perks like free breakfast at select hotels. Whether you're looking for a vacation package, just a hotel stay or theme park tickets, we will beat any competitor's price.
What vacations can I book with Get Away Today?
You can book vacation packages including hotel, attraction tickets, airfare, car rentals, shuttles, and cruises to destinations all over the world. You can book our items together or separately, so you can customize your vacation to be what you’ve always dreamed of.
Can I book multiple rooms?
Yes, you can book up to four rooms at a time. For assistance with five or more rooms, please contact our travel experts at 855-GET-AWAY.
How can I book multiple hotel rooms on your website?

To book multiple hotel rooms on our site, you will need to add each hotel room separately to your cart. To book a hotel room, you will want to click on the “Hotels” or “Packages” tab, depending on if you’d like to include tickets in your vacation package or not.

Once you find the hotel you want to book, click on the “Book” button under that specific property. Here, you’ll want to verify travel dates, room occupancy and room type. Once everything looks correct, click on the “Select Room” button on the bottom, right-hand corner of the details page. This will then add your hotel room to your cart. To add multiple rooms, repeat these same steps.

To checkout, click on the cart icon in the top, right-hand corner of the page. The multiple rooms will appear in your cart and you’ll be ready to book your vacation!

Can I make payments on airfare?
No, airfare must be purchased in full at the time of booking. If you are interested in Group Airfare for 10 or more passengers, payments can be arranged. Please contact our Group Department at 855-GET-AWAY.
Can I make payments on my vacation?
Yes! Our Layaway Lock-In Plan is available for all Get Away Today Disneyland® Resort, San Diego, Carlsbad and Universal Studios Hollywood destinations. Our layaway plan allows you to make as many payments as you would like on your vacation up to two weeks before your departure date for a one-time, non-refundable $75 fee. Your first payment requires a minimum payment of $125, which includes the $75 layaway plan fee. You decide how many payments you'd like to make, and how much you'd like them to be. The remaining amount will be applied to your total purchase price and will hold your entire vacation until final payment is made. Just select the Layaway Plan option at check out!
Do you offer transportation to and from the airport?
We do offer discounted airport transportation tickets to/from the Long Beach, John Wayne and Los Angeles International Airport. These tickets are offered through Karmel Shuttle service. To purchase airport transportation tickets, click HERE.
How do I find the best deals on your site?
You can always check our Today’s Top Deals, Featured Offers, or just go to the booking engine for your preferred destination. We sort searches with the lowest prices listed first. You can also filter your results according to your desired features, to make sure you’re getting exactly what you want.
How do I receive my vacation package?
You will either receive your vacation package by standard U.S. mail or have ticket vouchers delivered via e-mail. If you are unsure of how your vacation package will be delivered to you, please give our travel experts a call at 855-GET-AWAY and they would be happy to assist you.
I paid off my Layaway Lock-In Plan, what happens next?

Now that you’ve paid off your layaway plan, you will receive an e-mail receipt and your package by standard U.S. mail within the next 7-10 business days. Some ticket vouchers are delivered via e-mail, so make sure to check your inbox as well.

If you have any additional questions, please call 855-GET-AWAY and one of our travel experts would be happy to assist you.

What are the shipping options for my vacation package?
You can choose either Standard Shipping or Federal Express at time of check out. Standard Shipping is free, while Federal Express packages are an additional $15 fee. We also offer International shipping for $45. Prices are subject to change without notice.
What is the Peace of Mind Plan?
The Peace of Mind Plan is our travel protection that allows you to make any reservation changes (excluding airfare) up to 72 hours before your check-in date without any penalties. The Peace of Mind Plan will waive any change, reschedule or cancellation fees. It must be purchased at the time of booking to qualify.
When will I receive my vacation package in the mail?
Standard shipping packages will be received within 7-10 business days after booking or completion of payment. Federal Express packages are typically received within 3-5 business days.
Universal Studios Hollywood:
Can I bring outside food and drinks into Universal Studios?
Yes, you are allowed to bring outside food and drink into Universal Studios. However, you cannot bring in glass bottles, open containers, drugs, alcohol or any cooler or other large storage device with sustenance inside. We recommend bringing in a few snacks, refreshments and any food required for special dietary or medical needs within a bag or backpack. You can visit Universal Studios website for all rules and restrictions.
How much is parking at Universal Studios?
Parking at Universal Studios is $25 per-day. However, prices are subject to change without notice.
What are the Park Hours?
Park hours and dates are subject to change every month. We highly recommend checking the park website directly to see what the hours will be during the dates you are traveling. This will allow you to plan your vacation more effectively and avoid any unwanted surprises.
What is the Universal Express™ ticket option?
Universal Studios Hollywood Universal Express tickets include one-day admission to Universal Studios Hollywood along with one-time access to the front of the line for each attraction once during your visit. You’ll also receive preferred seating at shows and feel like a celebrity.
What is the VIP Experience?
The VIP Experience at Universal Studios gives you the ultimate behind the scenes tours of places not included in the regular Studio Tour. Your tour makes stops on sets, the soundstage, prop warehouse and more. When you’re done with your tour, you receive Universal Express access to all of Universal Studios Hollywood’s attractions and preferred seating at all shows. Your VIP Experience also includes valet parking, VIP park entrance and exit, a light breakfast in the VIP lounge and a gourmet lunch served in the VIP dining room.
If your question wasn't answered here, please call our Reservation Experts at 855-GET-AWAY. We'd love to answer your question and help you plan the perfect vacation!