I would have scored a 5 but the room was much too small. I called to verify the room needs for the reservation. Disappointed

The hotel is conveniently located and the staff exceptional. The decor is beautiful and very child-friendly. The rooms are clean and there is great attention to detail in design. The pool is fabulous! My only complaints are that we booked 2 rooms six months in advance, asking for adjoining rooms. Instead, we were put not only not together, but on two different floors. The elevators are extremely slow, there is very limited and very expensive dining options that all close well before the parks do, and my daughter’s family had nothing but trouble with both their digital key and the physical key card working in the door.

It had an excellent view, good meals, easy entrance to California Adventure.We highly recommend it.

The Staff was great. Cafe was amazing. And the hotel was beautiful with all the artwork from all the Pixar movies. And it was nice seeing some characters at the hotel

Great hotel! Close to the park and very festive for the holidays

Staff are great but if you need something fixed like the lights forget it three times three different staff members were told about the problem never got fixed to have a room that is dark but for a few lights around was hard on the eyes to read to relax . On check out the forth person said I am sorry I will talk to someone about this But other than that it was great