The bus system was horrible and the room was small and wasn’t updated.

You’ll be pleasantly surprised at all this Walt Disney World’s Most Preferred Sister-Property resort has to offer. This is the Only Non-Disney hotel where you’ll get All of the Best amenities usually reserved for Deluxe Disney property guests (even a 10,000 sq ft Spa!), but for about half the price! You can’t beat access to the Extended Evening Hours (2 extra hours in the theme park after the parks close to regular park guests, as well as the half an hour early entrance every day as well). You can’t beat this location! Literally in the heart of everything Walt Disney World has to offer. Loved stepping onto the Disney boat transportation just steps from our hotel’s pool area - such a Fun way to get to Hollywood Studios and Epcot theme parks! I Loved the shared pool and common resort area, as well as shared restaurant options (23 in Total including Fine Dining as well as Quick-service “Buffateria” options) between the Swan and Dolphin resorts. Their pool just feels like the Funnest party Ever all day long! Especially loved the massive Waterfall feature coming down into the pool, and definitely appreciate being able to watch the Epcot Fireworks from the pool area as well - So much Fun! Loved that they offered pool side activities, ping pong table, pool table, playground, and hammock to relax in under a palm tree. I appreciated the 2 Queen beds in all of their Standard rooms (my husband is tall). Shuttle pickup to the Walt Disney World theme parks located right outside the front lobby.

We loved this hotel. It was nice that we got early entry without being on property. The shuttle to the park was a nice perk. We loved it and want to stay here again next time we come.

We loved this hotel. The rooms were so bright and beautiful and clean. We loved the swan pedal boats. We chose to eat at one of the restaurants towards the end of our stay and wished we had done so earlier so we could try the others, so yummy! Highly recommend staying here.