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Disneyland Resort
Disneyland Temporary Closure and Reopening
April 6, 2021
Author: Kimberly Fidler

UPDATED April 6, 2021: The theme parks of the Disneyland Resort have been closed since March 14, 2020 due to the ongoing COVID-19 crisis. However, the Disneyland Resort recently announced a reopening date of April 30, 2021 and we couldn't be more thrilled! Find the latest answers to all of your Disneyland reopening questions below, including official answers and an official opening date from Disney.

Disneyland Temporary Closure and Reopening

While this is still a developing story, we have provided the answers we know for the most commonly asked questions regarding Disney theme park closures, including when Disneyland will reopen.

When will Disneyland reopen?

Earlier this month the State of California released guidelines that would allow California theme parks, including Disneyland Park and Disney California Adventure Park, to reopen as early as April 1, 2021. Then, on Tuesday, March 9, 2021, Bob Chapek, CEO of Disney announced that they hope to open the theme parks of the Disneyland Resort in late April.
On March 17, 2021 Bob Chapek announced that both Disneyland Park and Disney California Adventure Park will reopen on April 30, 2021! While there are still unknowns, we couldn't be more thrilled about this announcement and the progress being made.

Downtown Disney District at the Disneyland Resort has been successfully reopened since July 9, 2020. Buena Vista Street, a small part of Disney California Adventure Park, was opened for shopping and dining as an extension of Downtown Disney through March 14, 2021.

Disney’s Grand Californian Hotel & Spa is scheduled to reopen on April 29, 2021 and the DVC (Disney Vacation Club) rooms at Disney’s Grand Californian Hotel & Spa are scheduled to reopen on May 2, 2021. At this time there is no reopening date for Disney's Paradise Pier Hotel or the Disneyland Hotel.

Additionally, Touch of Disney, is a now sold out, private ticketed event that will take place at Disney California Adventure Park on most dates March 18 - April 19, 2021. This is considered a festival and will not count as a theme park reopening. Tickets were priced at $75 each and included admission to the event, parking, photo opportunities and a $25 Touch of Disney gift card valid for food purchases. Touch of Disney will continue as planned.

Top Questions about Disneyland Reopening

Since Walt Disney World's successful opening in July 2020, we have gotten a lot of questions about how this affects the Disneyland Resort. So we wanted to let you know what we know – and keep in mind we will ONLY share official messages from Disney. We don’t report on rumors – and there are a lot out there. We also want you to keep in mind: Walt Disney World is much bigger, has four different Parks and has different government guidelines, so there will obviously be some differences. But, watching Walt Disney World go so smoothly certainly gives us hope! Now, onto our top questions:

Do I have to be a California resident to go to Disneyland when it reopens?

At this time, only California residents may visit the parks in line with current state guidelines. However, we’ll be sure to keep you informed of any changes as this is an ongoing situation.

Will I need a reservation to go to Disneyland?

Yes, you will need a reservation in order to visit the Disneyland Resort. The Disneyland Resort will begin opening Park reservations at 8am (PST) on April 12, 2021 to California residents who already have valid theme park tickets. At this time, the Disneyland Resort will open up reservations within a 60-day rolling window.

California residents will be able to make reservations to visit the Disneyland Resort through Disneyland’s new reservation system by clicking HERE. We’d encourage guests who do not have a Disney account to create one before reservations open on April 12, 2021. If you have another account with Disney, for example, the Disneyland app or a ShopDisney account, your login and password are the same. Once you create a Disney account, you can link your Disneyland Resort ticket numbers.

How do I buy tickets for Disneyland when it reopens?

Starting April 15, 2021, Get Away Today will be able to resume selling Disneyland Resort tickets to California residents only. We will update this article as soon as ticket sales can resume to other guests.

Will Disneyland sell out when it reopens?

As of right now, the Disneyland Resort will operate at 25% capacity to allow for safe social distancing. However, as the state California continues to progress into lower tiers, additional theme park capacity will open up. We will continue to update this article as soon as we hear any additional information.

Because of reduced capacity, we highly recommend making your Disneyland Resort reservation as soon as reservations are available.

How will Disneyland be different when it reopens?

While the Disneyland Resort will still be home to beloved attractions and entertainment, there will of course be some changes in order to protect their Cast Members and Guests. Here’s what we know so far:

FastPass and MaxPass when Disneyland Reopens

As of right now, both FastPass and MaxPass will not be available due to reduced park capacity. We will be sure to keep you updated if this changes in the future.

Park Hopping When Disneyland Reopens

Disneyland accounced that Park Hopping will be available when the Disneyland Resort opens on April 30, 2021. Guests with Park Hopper tickets will be able to Park Hop between Disney California Adventure Park and Disneyland Park starting at 1:00 PM (PST) each day of their visit.

Extra Magic Hour and Magic Morning When Disneyland Reopens

Disney has also confirmed that Magic Morning and Extra Magic Hours will not be available when the theme parks reopen. We will keep you updated if anything changes.

Health and Safety at Disneyland When It Reopens

Disney Parks Chief Medical Officer, Dr. Pamela Hymel released a statement highlighting some of the safety measures Disney is currently incorporating into their reopening plan including:

  • Phased reopening
  • Physical distancing
  • Capacity measures
  • Cleanliness and sanitation
  • Screening and prevention support
  • Cast Member training

Once again, we are so grateful to Disney in their dedication to their Guests and Cast Members.

Will the hotels be making changes?

Yes - our hotel partners know how important it is for you to be protected while you're traveling. Hotels around the world are increasing cleaning and health policies and procedures. Many of these procedures include increased frequency of cleaning high traffic public areas and high touch surfaces in guest rooms. Hospital-grade disinfectants are becoming the norm in hotel sanitation. While each hotel may have slightly different procedures, know that they are keeping your health and well being at the forefront of everything they do. You can see what additional procedures are being implemented by each property individually on each hotel's detail page on our site. Just click your desired room type and you'll see all of the hotel's detailed information, including additional Covid-19 procedures.

Guests Who Already Have Disneyland Tickets

If you already have Disneyland tickets, congratulations! You’ll likely be among the first to visit Disneyland once it reopens. We are encouraging all guests who currently have tickets and want to go to Disneyland this year to hold on to them until we get more information. We don’t know when Disneyland tickets will be available again, and we don’t know what prices will look like. By keeping your tickets, your prices are locked in.

What if I have a Disneyland vacation booked for later this year?

At this point, we are recommending that you hold onto your Disneyland vacation reservations. With the rate that things are changing, the longer you can hold off on any reschedules or cancellations, the better. Best case scenario, you may be able to go and enjoy your vacation as planned.

If the Disneyland Resort remains closed or you are unable to visit during your travel dates because of state restrictions, you will have the most flexible rebooking options by keeping your reservation. If you are currently booked for travel in 2021, we will contact you directly as it gets closer to your dates to go over different options for your vacation package.

If you want a guaranteed Disney vacation or more full theme park experience, you may want to consider switching your Disneyland Resort vacation to a Walt Disney World Resort vacation. If you’re interested in this, the quickest way to get a quote and make the change is to call our agents at 855-GET-AWAY Monday - Thursday 9am-7pm or Friday 9am-5pm MT.

If you feel as though you need to completely cancel your reservation, you may do so without any fees if you purchased our Peace of Mind Plan. If you did not purchase Peace of Mind, you may cancel vacation packages for just $150 and ticket only orders for just $50. And remember, you can reschedule your entire vacation in full with NO fees at all.

I was on vacation at the Disneyland Resort during the announced closure, now what?

Disneyland announced that guests who were not able to use the entirety of their ticket due to the park closure are valid through the end of their respective validity period. If you purchased your Disneyland tickets on or after Feb. 21, 2020, you will have until December 31, 2021 to use the remainder of your tickets.

If you are unable to use the remainder of your partially used tickets, you may request a refund by mailing your partially used tickets with a request for a refund letter. Your letter should include the following information:

1. Payable Name (i.e. name of person who purchased tickets)
2. Physical Address (this address is where the refund check will be mailed to, if approved)
3. Contact Phone Number
4. Physical Tickets (we recommend that you take a picture of the front and back of the actual ticket(s) for your records)
Mail all of this information above to the following address:

Disneyland Resort Ticket Fulfillment

P.O. BOX 61061
1313 Harbor Blvd
Anaheim, CA 92803-6161

Can I use my Kids Spring special tickets when Disneyland reopens?

If you purchased Kids Spring special tickets originally valid for use through May 21, 2020, the Kids Spring special has now been extended for travel through December 16, 2021. Please note that the entirety of your ticket needs to be used by December 16, 2021. This ticket will expire and will no longer be valid after this date. If you have not used any of the days of your Kids Spring Special ticket, all days still must be used within 13 days of the first day of use, and no later than December 16, 2021. If you choose to cancel those tickets, any cancellations must be made before the new expiration date, otherwise your tickets will become non-refundable. If your tickets become non-refundable, they do not lose their value and may be applied to another ticket for travel at a later date. If you choose to do that, you'll hold on to your tickets and may upgrade them at the ticket gate at the Disneyland Resort. Regular cancellation policies will apply. Blockout dates of July 4, 2021; November 20-27, 2021 apply .

We have sent communications to all of our guests who have this ticket type regarding their specific situation. If you have purchased this ticket with us and have not heard from us, please feel to contact us directly at 855-GET-AWAY or our social media channels.

Can I use my Southern California Resident discount tickets when Disneyland reopens?

Guests who purchased Disneyland Southern California Resident tickets will be able to use these tickets December 16, 2021. Please note that this ticket must be used in its entirety on the new expiration date. Blockout dates of July 4 and November 20-27, 2021 apply. A Southern California Photo ID is still required to use this ticket and must be presented at the park for admission.

How does the closure impact my Disneyland Resort annual pass?

The Disneyland Resort cancelled its Annual Pass program in January 2021 and refunded all Annual Pass holders. For more information regarding annual passes, please visit Disneyland's official website.

Do I have to know my travel dates to reschedule?

Nope! We can leave your total travel credit in your account and can reschedule once you have some time to check your schedule. You'll just select your account credit as your form of payment when you rebook your vacation.

How far out can I reschedule my Disneyland vacation?

Right now we will allow you to reschedule with no fees into 2021. We can help you reschedule your Disneyland vacation right away. Or, if you're still not sure of your travel dates, you can keep your entire travel credit from your 2020 vacation in your file until you're ready to book. Travel credits never expire.

Can I feel comfortable booking a new Disneyland Resort vacation with Get Away Today?

Yes! We believe the happiest days are ahead and would love to give you something to look forward to. The travel industry as a whole has been making major enhancements to keep you healthy and safe while traveling. We've put together a guide to what the travel industry is doing to promote safe travel amid Covid-19.

At Get Away Today, we pride ourselves on offering the most flexible vacation options - including offering Disneyland vacations into 2021. Here is just an overview of why you can feel confident booking your Disneyland travel with us:

Price Protection - You're never penalized for booking early with Get Away Today. We work directly with the best hotels and attractions to get you the lowest prices and best care always. And if a better special comes out after you book, you can get a refund - just ask! Don’t wait around for a better deal; lock-in your availability first and we can make price adjustments later if needed.

Peace of Mind - At Get Away Today, we know things come up. That's why we offer our popular Peace of Mind Plan - so you can book with confidence. Just $75 covers any and all changes (excluding airfare) made up to 72 hours before your check-in date on most of our Southern California vacation packages.* After all, your Peace of Mind is worth it!

Layaway Plans - Lock-in your 2021 Disneyland Resort vacation for just $175 down. By booking early, you lock-in your availability and have the flexibility to pay as you go. Make as many interest-free payments as you’d like, whenever you’d like, with final payment due just seven days prior to travel. For over 30 years, we’ve had one goal in mind - to make vacationing affordable for every family. We promise to never stop doing just that!

Our Promise to You - Get Away Today is your best friend when it comes to your vacation, no matter where you’re headed. That means we care, we’re fun, flexible and help you find the best price. Included at no extra cost with every booking is a personal travel expert, best price guarantee and a donation made back to your community to help a child in need. We are with you every step of the way before, during, and even after your vacation.

What Other Theme Parks Are Reopening?

Of course Disneyland is not the only theme park affected by the pandemic. Many theme parks had temporary closures and already reopened. Southern California theme parks have gradually been opening.

Southern California Theme Park Reopening Plans

Universal Studios Hollywood: Universal CityWalk reopened on June 10, 2020. Taste of Universal is a weekend only food festival that kicked off March 12, 2021 and will continue through April 11, 2021

Knott's Berry Farm: Knott’s Boysenberry Festival is taking place now through May 2, 2021. Knott’s Berry Farm does not have an official opening date, but plans to open in May 2021.

Disney Cruise Line: All departures until further notice, but home to resume sailing in Fall 2021

SeaWorld San Diego: SeaWorld San Diego is currently operating as a zoo which allows guests to visit the park and explore their incredible exhibits. No rides are currently operating. Additionally, SeaWorld San Diego is hosting the Seven Seas Food Festival on select dates now through May 2, 2021.

San Diego Zoo & Safari Park: - Both the San Diego Zoo and San Diego Zoo’s Safari Park are reopened.

LEGOLAND California Resort: LEGOLAND is currently partially open with limited experiences. The LEGO Castle Hotel is open and on-site hotel guests have exclusive access to LEGO CHIMA Water Park. Special events such as Build N’ Play Days, give guests access to select areas of LEGOLAND Park with limited entertainement. No attractions are open at this time.

Florida Theme Park Reopenings

Although most of Southern California has remained closed for a year, many guests have switched their vacation destinations to Orlando, Florida. Below are the dates that the most popular Florida theme parks reopened.

Walt Disney World Resort: Reopened since July 11, 2020
Universal Orlando Resort: Reopened since June 5, 2020
SeaWorld Orlando Resort: Reopened since June 5, 2020
LEGOLAND Florida: Reopened June 1, 2020

Can I still book a Disneyland Resort vacation for 2021?

YES! The Park closures are temporary and we can't wait until the Disneyland Resort reopens. Both Resorts have temporarily stopped selling tickets, but we'll be sure to let you know as soon as we're able to sell Disneyland Resort tickets again. However, you can start booking your hotel online by browsing our hotel deals on our website. Can't pay in full at time of booking? No problem! We provide an interest-free Layaway Plan to our guests. For just $175 down, you can make as many payments as you want, whenever you want, until payment is due just seven days before your vacation. Learn more about our Layaway Plan.

Thank you for your support!

Get Away Today truly appreciates all of our guests and partners during this unexpected and unprecedented time. We know how important family vacations and making memories are, and are grateful for all of your support for our small, family-owned business during this time.

*Peace of Mind Plan fee covers one package at a time. Some hotels (Disneyland Resort Hotels) require 5-7 days advance notice in order to avoid the first night's charge. If you are purchasing multiple rooms, you must purchase the plan for each room.

Join the Conversation!

Leave A Comment

Hi Anonymous! Yes, out-of-state residents are able to stay at Disney's Grand Californian Hotel & Spa. However, at this time, out-of-state residents aren't able to visit the Parks. We'll be sure to update you as we learn new information. Thanks so much!

Hi Anonymous! If you're unable to get the reservation you want, your Disneyland Resort tickets will remain valid until January 12, 2023. Because they are valid for use through this timeframe, you don't need to worry about rescheduling your tickets. We hope this helps!

Hi Anonymous! Great question. Your Disneyland tickets are valid for use 13 days after the first day of scan. We hope this helps!

Hi Anonymous! You can purchase Disneyland tickets and view pricing on our website right now. We hope this helps!

Hi Anonymous! When you book with Get Away Today, your Disneyland ticket numbers will be emailed to you immediately after booking as long as they are paid in full. This way, you can make a reservation as soon as possible. We hope this helps!

Hi Karese! That's a great question. Disney will be checking Photo ID's as proof of residency, however, we'd recommend calling Disney directly to discuss your current situation to see if you're able to visit. We hope this helps!

Can we stay at the Grand Californian without park tickets if we are not a CA resident?

can i reschedule my tickets if i cant go the date i chose?

If you purchase multi day tickets for Disneyland , what is the window of time all the days must be used?

as of april 15 we can come to this site and purchase tickets? do you have ticket prices?

If I buy tickets on your website, will the ticket number be available right away in order to make reservations? I know in the past I’ve had to wait for an email. Thanks!

Do you know what kind of CA resident proof Disney will be requiring? For example: I have a CA home address but license is not CA

Hi Anonymous, Great question. Without an opening date, Disney has not made an announcement or extended tickets yet, BUT we will be in contact with all ticket holders as soon as we get an update.

Is there any update on tickets purchased before 2/8/2020? Will these be extended beyond 2020?

Anonymous- Good question! Will you please contact us at 855-GET-AWAY regarding your vacation? You can also message our customer service team on Facebook if that's more convenient. Thank you!

If my hotel is closed during my time of travel will i still get charged the $150 dollars per room cancellation if I choose not to reschedule

Anonymous- Thank you for reaching out! If you can, please call our customer service team at 855-GET-AWAY for help with your vacation. Or, you can contact a team member via Facebook messages. Hope this helps!

I tried to get a hold of you last month by email and did not get a response. I was wondering if there was a way to cancel our flights to get cheaper ones?

Anonymous- Hello! For questions about San Diego hotels, will you please give us a call at 855-GET-AWAY, or reach out to us on Facebook direct messages? Our customer service team is happy to help!

Are there any san diego hotels with availability. Everything on web site shows unavailable.

Anonymous- Please contact us regarding your Hawaii trip. Give us a call at 855-GET-AWAY or send an email to getaway@getawaytoday.com. Thanks so much!

We booked a trip to Hawaii the first June. The island is requiring self quarantine for 14 days right now. It may change by June, but doubtful. Can we push our vacation out until 2021. We didn’t get insurance, because we didn’t think that a Pandemic would be taking over our plans. What can you do for us?

Mary- If you still have questions about your vacation and your other family members, please give us a call at 855-GET-AWAY, or send an email to getaway@getawaytoday.com, or send a direct message on Facebook. One of our customer service team members is happy to help! Thanks!

Bell - Good news! Disney recently announced they're pausing payments for Annual Passholders. Looks like you had the right idea ;)

I received notification that my hotel is cancelled for June 6 - 10. I also paid for ART while we are there. Other family members that booked a day prior to me have not received notification. I am wondering if my notification was an error since your announcement is for vacation packages through April 18.

Instead of continuing to charge annual pass holders during this unprecedented time, why doesn’t Disneyland put a “hold” on monthly charge and resume and extend AP and payment once Disneyland reopens? I could use that money during these times of unemployment. I’m cutting corners in my expenses, Why isn’t Disneyland?

Darren- Thank you for reaching out on our blog! Our customer service team is happy to help you with your vacation. Please give them a call at 855-GET-AWAY, or send an email to getaway@getawaytoday.com, or send a direct message on Facebook. Hope this helps!

Debby - Hello! Please contact our customer service team at 855-GET-AWAY, or send an email to getaway@getawaytoday.com, or send a direct message on Facebook. Those are the best ways to get your vacation rescheduled. Thank you!

I’m trying to cancel my booking since Disneyland is now close indefinitely. But now I’m being charged $150 instead of $75 why? I have a screen shot of this.

We have a vacation scheduled for may 3-8 can we reschedule now so we can be sure and get a hotelbooked

Anonymous- Hi! If you haven't already, will you please contact us so we can help you with your vacation? Feel free to call 855-GET-AWAY, email us at getaway@getawaytoday.com, or send us a direct message on Facebook. Thank you!

New reports from the Orange County are reporting that Disneyland may not open until Apr. 19th now. We have a booked visit April the 4th - 8th. If I cancel now will I still be charged $150?

Michael - Good question! For specifics on your vacation package, will you please contact a travel expert directly at 855-GET-AWAY or by sending an email to getaway@getawaytoday.com? Thanks!

How many days before my planned trip do I have to cancel in the event of the closure being longer than March 31st?

Hailey - Thank you so much for reaching out. We understand our phone lines are very busy as we help guests; you are welcome to send an email to getaway@getawaytoday.com to reschedule, or contact us via Facebook messenger. Hope this helps!

I have a trip booked in May. I would like to re schedule or cancel but I cant online and over the phone takes 2 hours to get to someone.

Michelle - Hello! Please send us an email to getaway@getawaytoday.com, or call us a 855-GET-AWAY so we can help you with your Layaway Plan. Thank you!

Mario - Si, te lo conseguiremos pronto!

Hello, We are planning on going to Disneyland the weekend of Easter 2020. We are on a Layaway Payment Plan and full amount is due next week. We did add the Peace of Mind. I am worried that if we pay the full amount we won't be able to go, due to closure in April as well. But more afraid is that we pay this amount, we will be financially struggling through a world wide crisis. What are our options? Please guide me? Thank you Michelle T.

Can u send this information in spanish.

Rob - You're welcome! Thank you so much for visiting our blog for information. Have a great day!

Anonymous - It's our pleasure! We love and appreciate our guests so much and we're doing our best to keep everyone informed.

Thanks for posting this article. It really lays out what is going to happen in March. I feel much better! Thank you!

Thank you for being a great company and for reassuring and helping us all out

AJ - Hello! Please send an email to getaway@getawaytoday.com, or send us a direct message on Facebook. Our customer service team is working as quickly s possible to help guests reschedule! If you purchased Kids Spring Savings tickets or SoCal Resident Discount tickets, they can be used any time between now and May 21, 2020. If you purchased regular Disneyland tickets, they are good for travel any time between now and December 31, 2020. Hope this helps!

been trying to contact someone aince thursday 3/12. we booked disneyland tix with max pass for mon 3/16-wed 3/18. we dis not get the peace of mind plan. please let me know what our options are. if no refund can they be transferred so someone else can use them?

Anonymous- Hello! Disneyland Resort is temporarily closed March 14 - 31, 2020. If your spring break vacation falls within that timeframe and you booked your tickets with us, please send an email to getaway@getawaytoday.com, or a direct message on one of our social media channels. Thank you!

Will Disneyland be open for spring break because I bought tickets for spring break!

Thank you for your patience as we respond to the temporary Park closures. As you can imagine, our phone circuits are overloaded as we do our best to help guests change their vacation plans. If you have not yet made contact with a travel specialist, please either send us an email: getaway@getawaytoday.com, or a private message on Facebook. Our customer service team is working as quickly as possible to help guests.

We purchased our tickets (4 adult & 1 child) for an April visit; however, our plans (my husband's conference was canceled) have changed. Will our child ticket be honored after May 21 if we need to visit after that date? If no, can we apply it to another ticket for later in the year?

We purchased tickets only for April 4-7. Since the closure of Disneyland is out of our control, and they opt to close April too, how do you feel just in charging a fee if want a refund? Seems like we should either be able to get a full refund or have the dates extend past December 31, 2020.

I have been trying for hours to get through via phone/chat/email and even facebook as mentioned above. My reservation for Disney Area starts TOMORROW. Please respond .

I have been trying to call and message but getting no answer we are supposed to check in to our trip this Sunday 3/15. How can I get ahold of someone?

What are your thoughts about Disneyland reopening on April 1st

Do you think Disneyland will be opened on April 1

We booked our flight and car rental through GAT for our Disneyland Vacation. Could you include whether these policies will include all reservations related to DL vacations or simply just DL packages and tickets. Thank you!

Your phone lines are saying invalid number any update on when those will be restored ?

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