UPDATED June 1, 2020: Disney made new announcements regarding the worldwide closures and reopenings of their theme parks. The theme parks of the Disneyland Resort have been closed since March 14, 2020 and will be closed until further notice due to the ongoing COVID-19 crisis. Find the latest answers to all of your Disneyland reopening questions below, including official answers from Disney.
Disneyland Temporary Closure 2020
While this is still a developing story, we have provided the answers we know for the most commonly asked questions regarding Disney closures. Para información en español, haga clic aquí.
When will Disneyland reopen?
We like to start with the newest news first...
May 27, 2020: Walt Disney World Resort presented its plan to reopen both Magic Kingdom and Disney's Animal Kingdom on July 11, 2020. They are planning to reopen Disney's Hollywood Studios and Epcot on July 15, 2020. Reservations will be required and more information will be released about that. A detailed plan on new health and safety procedures was presented as well.
Additionally, SeaWorld Orlando will be reopening on June 11, 2020 with a number of health and safety measures in place.
May 22, 2020: Universal Orlando Resort got approval and is officially reopening all three theme parks; Universal Studios Florida, Universal's Islands of Adventure and Universal's Volcano Bay on June 5, 2020!
May 21, 2020: Universal Orlando Resort presented their plan for reopening on June 5, 2020 to the Orange County Economic Recovery Task Force. We will keep you updated on this ongoing
May 20, 2020: The Disneyland Resort just announced the extension of travel dates for two promotional tickets. Both the Southern California Resident ticket and the Spring Child ticket are now valid for travel through December 16, 2021. If you have either of these tickets, please find the section below on all of the details on how this will affect your tickets.
Additionally, today is the first day of the phased reopening of Disney Springs at the Walt Disney World Resort. New policies are in place, and Phase 1 includes a handful of non-Disney owned shops and restaurants. Disney-owned shops and restaurants are scheduled to reopen on May 27, 2020.
Universal Orlando Resort reopened select locations at Universal CityWalk on May 14, 2020.
As of May 11, 2020, Disneyland Shanghai is NOW OPEN! We, along with the rest of the world, were watching with great anticipation and were thrilled with such a wonderful reopening.
As of right now, the Disneyland Resort does not have a scheduled reopening date. By leaving this open-ended, Disney is allowing flexibility of reopening as soon as it's safe to do so. While there have been many rumors and different Disneyland opening date predictions made by analysts, it's important to remember that nothing has been released by Disney directly. Until that happens, there is no way to know for sure. We will only post official information that comes directly through Disney to ensure that you are receiving accurate information. This page will be updated frequently as more information becomes available.
As California has rolled out their phased plans for reopening, one main question has been what phase theme parks would be considered. As of May 26, 2020, California has confirmed that theme parks will be considered Phase 3 of reopening. The state is currently in Phase 2, with counties moving a little more at their own pace. While Disneyland and other Southern California theme parks have not yet announced official opening dates, this gives a little bit of information on when those may be able to happen. Phase 4 is being reserved for concerts, sporting events, festivals and other large gatherings.
As of May 6, 2020, the Disneyland Resort is accepting new reservations for travel beginning July 1, 2020. They are currently cancelling reservations through June 2020 in cycles and will continue to monitor the situation. These dates are of course subject to change, but this model allows Disney much more flexibility in rolling out smaller cancellations if necessary. We are following Disney's cancellation guidelines as well.
Additionally, Disney released an article from the Disney Parks Chief Medical Officer regarding plans and procedures in order to reopen. We highly encourage you to read it and are so grateful that Disney has such a commitment to keeping their Cast Members and guests safe and healthy.
As of May 7, 2020, Disney announced that they will begin to reopen Disney Springs on May 20, 2020 in phases. Third-party shops and restaurants will be the first to open with enhanced safety measures. The remainder of the Walt Disney World Resort, including Disney owned shops and restaurants, theme parks and hotels, will stay closed.
As of May 8, 2020 Disney announced that the Walt Disney World Resort is accepting new reservations for travel beginning July 1, 2020. As of right now, some late June 2020 reservations are still valid. That, of course, is subject to change, but this model allows Disney much more flexibility in rolling out smaller cancellations if necessary. We are following Disney's cancellation guidelines as well.
Top Questions about Disneyland Reopening
Since Shanghai Disneyland's successful opening, we have gotten a lot of questions about how this affects the Disneyland Resort and Walt Disney World. So we wanted to let you know what we know – and keep in mind we will ONLY share official messages from Disney. We don’t report on rumors – and there are a lot out there. We also want you to keep in mind: Shanghai is much smaller, only has one park and has different government guidelines, so there will obviously be some differences. But, watching Shanghai go so smoothly certainly gives us hope! Now, onto our top questions:
Will I need a date-specific ticket to get into Disneyland?
As of right now, Disneyland and Walt Disney World have not released any information on date-specific tickets or if you’ll need them.
Will I need a reservation to go to Disneyland?
Much like date-specific tickets, Disney has not released any information. If Disney releases a reservation system, we will be sure to let our guests know about it ASAP.
Will Disneyland sell out when it reopens?
Both Disneyland Resort and Walt Disney World Resort always have capacity limits, and they have not announced what new capacity limits will be when the parks reopen. We will share as soon as Disney has released information.
Why is the Disneyland Resort closed?
Although there have not been any reported cases of COVID-19 (commonly referred to as "coronavirus") at the Disneyland Resort, they have taken preventive measures under the guidance of the Governor of California and CDC.
When will the Disneyland Resort be closed?
Disneyland Park and Disney California Adventure Park were both closed beginning on Saturday, March 14, 2020 and will continue to be closed until further notice. Disney is working closely with both health and government officials to monitor the situation. Although it does not suggest a reopening date, Disney has confirmed that it paid all hourly Cast Members through April 18, 2020. As of April 19, 2020, many of the Disneyland Resort team were furloughed. Furloughed Cast Members maintain employee benefits, but are eligible to receive unemployment benefits.
The Hotels of the Disneyland Resort followed suit and closed on March 16, 2020. Most stores in the Downtown Disney District are also closed during this time.
What if I have a Disneyland vacation booked during the emergency closure?
If you currently have a Disneyland vacation booked from now until June 30, 2020, we encourage you to reschedule for a later date. We are waiving all rescheduling fees. You can call our agents at 855-GET-AWAY or send us a direct message on Facebook. We are responding to messages and helping people reschedule as quickly as possible.
If you feel as though you need to completely cancel your reservation, you may do so without any fees if you purchased our Peace of Mind Plan. If you did not purchase Peace of Mind, you may cancel vacation packages for just $150 and ticket only orders for just $50. As of right now, Get Away Today is the ONLY company that is able to refund any Disneyland tickets at all. And remember, you can reschedule your entire vacation in full with NO fees at all.
We are also keeping our COVID-19 Travel Update page current with the latest travel information.
I was on vacation at the Disneyland Resort during the announced closure, now what?
Disneyland announced that guests who were not able to use the entirety of their ticket due to the park closure have until the end of 2020 to use the remaining days on their ticket. If you purchased your Disneyland tickets on or before Feb. 20, 2020, you have until December 31, 2020 to use the remaining portion of your ticket. If you purchased your Disneyland tickets on or after Feb. 21, 2020, you will have until December 31, 2021 to use the remainder of your tickets. Please note that Disneyland is not offering any type of refund on these tickets at this time.
What if I have a Disneyland vacation booked in May, June or July?
At this time, we do not know when the Disneyland Resort will be back to full operations. Because of this, we will be helping guests reschedule their vacations on a weekly basis. If you are currently booked for travel through July 15, 2020, we will contact you directly to go over different options for your vacation package. If you choose to cancel, the regular cancellation fees of $150 for packages and $50 for ticket only orders will apply unless you have the Peace of Mind Plan.
What if I have a Disneyland vacation scheduled for this summer or fall?
At this point, we are recommending that you hold onto your Disneyland vacation reservations. With the rate that things are changing, the longer you can hold off on any reschedules or cancellations, the better. Best case scenario, you may be able to go and enjoy your vacation. If the Disneyland Resort remains closed during your travel dates, you will have the most flexible rebooking options by keeping your reservation. If you cancel before a park closure is announced, you could be forfeiting comeback offers and lose flexibility.
Will the Disney closure affect my Kids Spring special tickets?
Previously, the Kids Spring ticket special was valid for use through May 21, 2020. However, due to the recent Disneyland Resort closures, the Kids Spring special has now been extended for travel through December 16, 2021. Please note that the entirety of your ticket needs to be used by December 16, 2021. This ticket will expire and will no longer be valid after this date. If you have not used any of the days of your Kids Spring Special ticket, all days still must be used within 13 days of the first day of use, and no later than December 16, 2021. If you choose to cancel those tickets, any cancellations must be made by July 31, 2020, otherwise, your tickets will become non-refundable. If your tickets become non-refundable, they do not lose their value and may be applied to another ticket for travel at a later date. You'll hold on to your tickets and may upgrade them at the ticket gate at the Disneyland Resort. Regular cancellation policies will apply. Blockout dates of December 19, 2020 - January 4, 2021, March 26 - April 11, 2021; July 4, 2021; November 20-27, 2021 apply.
We have sent communications to all of our guests who have this ticket type regarding their specific situation. If you have purchased this ticket with us and have not heard from us, please feel to contact us directly at 855-GET-AWAY or our social media channels.
How will the Disney closure affect my Southern California Resident discount tickets?
Previously, guests who purchased this ticket offer had until May 21, 2020 to use this special. However, as of May 20, 2020, the expiration date will be extended through December 16, 2021. Please note that this ticket must be used in its entirety on the new expiration date. Blockout dates of November 21-28, 2020; December 19, 2020 - January 10, 2021; March 26-April 11; July 4; November 20-27, 2021 apply. A Southern California Photo ID is still required to use this ticket and must be presented at the park for admission.
How does the closure impact my Disneyland Resort annual pass?
Disneyland announced that once the Park reopens, the expiration of your annual pass will be extended by the amount of time that the Parks were closed. Additionally, if you're on a monthly payment plan, you will continue to make payments. However, you won't make extra payments once your current expiration date is hit. For more information regarding annual passes, please visit Disneyland's official website.
When should I rebook my Disneyland vacation?
We recommend booking as soon as you know your dates. While this emergency closure is unprecedented, there is so much to be excited about coming to the Disneyland Resort. Here is a quick at-a-glance of things to look forward to:
- Rise of the Resistance at Star Wars: Galaxy's Edge
- 'Magic Happens' Parade
- Kids Spring Savings and SoCal Resident Offer - Dates extended for travel. See paragraph above for more information.
- Halloween Time at the Disneyland Resort (mid-September-October 31st)
- Holidays at the Disneyland Resort (mid-November-early January 2021)
Do I have to know my travel dates to reschedule?
Nope! We can leave your total travel credit in your account and can reschedule once you have some time to check your schedule. You'll just select your account credit as your form of payment when you rebook your vacation.
How far out can I reschedule my Disneyland vacation?
Right now we will allow you to reschedule with no fees into 2021. We can help you reschedule your Disneyland vacation right away. Or, if you're not sure of your travel dates, you can keep your entire travel credit from your 2020 vacation in your file until you're ready to book.
Will Disneyland be different when it reopens?
While the Disneyland Resort will still be home to beloved attractions and entertainment, they are committed to protecting their Cast Members and Guests. On May 5, 2020, a statement was released from Disney Parks Chief Medical Offer, Dr. Pamela Hymel. While no specific details were released, this statement highlighted some of the safety measures Disney is currently exploring for a reopening plan including:
- Phased reopening
- Physical distancing
- Capacity measures
- Cleanliness and sanitation
- Screening and prevention support
- Cast Member training
Once again, we are so grateful to Disney in their dedication to their Guests and Cast Members. We encourage you to read the entire message from the Disney Parks Chief Medical Officer here. We will update this page with more specifics as they become available.
Will the hotels be making changes?
Yes - our hotel partners know how important it is for you to be protected while you're traveling. Hotels around the world are increasing cleaning and health policies and procedures. Many of these procedures include increased frequency of cleaning high traffic public areas and high touch surfaces in guest rooms. Hospital grade disinfectants are becoming the norm in hotel sanitation. While each hotel may have slightly differing procedures, know that they are keeping your health and well being at the forefront of everything they do. You can see what additional procedures are being implemented by each property individually on each hotel's detail page on our site. Just click your desired room type and you'll see all of the hotel's detailed information, including additional Covid-19 procedures.
Can I feel comfortable booking a new Disneyland Resort vacation?
Yes! We believe the happiest days ahead and would love to give you something to look forward to. The travel industry as a whole has been making major enhancements to keep you healthy and safe while traveling. We've put together a guide to what the travel industry is doing to promote safe travel amid Covid-19.
At Get Away Today, we pride ourselves on offering the most flexible vacation options - including offering Disneyland vacations into 2021. Here is just an overview of why you can feel confident booking your Disneyland travel with us:
- Price Protection - You're never penalized for booking early with Get Away Today. We work directly with the best hotels and attractions to get you the lowest prices and best care always. And if a better special comes out after you book, you can get a refund - just ask! Don’t wait around for a better deal; lock-in your availability first and we can make price adjustments later if needed.
- Peace of Mind - At Get Away Today, we know things come up. That's why we offer our popular Peace of Mind Plan - so you can book with confidence. Just $75 covers any and all changes (excluding airfare) made up to 72 hours before your check-in date on most of our Southern California vacation packages.* After all, your Peace of Mind is worth it!
- Layaway Plans - Lock-in your 2020 or 2021 Disneyland Resort vacation for just $175 down. By booking early, you lock-in your availability and have the flexibility to pay as you go. Make as many interest-free payments as you’d like, whenever you’d like, with final payment due just seven days prior to travel. For over 30 years, we’ve had one goal in mind - to make vacationing affordable for every family. We promise to never stop doing just that!
- Our Promise to You - Get Away Today is your best friend when it comes to your vacation, no matter where you’re headed. That means we care, we’re fun, flexible and help you find the best price. Included at no extra cost with every booking is a personal travel expert, best price guarantee and a donation made back to your community to help a child in need. We are with you every step of the way before, during, and even after your vacation.
What other theme parks are closed due to Covid 19?
At this time a number of other theme parks are closed due to safety concerns around coronavirus. Below is the current list of theme park closures by date:
- Universal Studios Hollywood: March 14 - Until Further Notice
- Walt Disney World: March 15 - Until Further Notice. NEW: As referenced above, Disney Springs will begin reopening in phases on May 20, 2020. Walt Disney World Resort is accepting new reservations for travel beginning July 1, 2020.
- Universal Orlando Resort: March 15 - at least May 31. NEW: As of May 12, 2020, Universal Orlando Resort announced that select Universal CityWalk locations will open on May 14, 2020 from 4pm-10pm.
- Knott's Berry Farm: March 14 - Until Further Notice
- Disney Cruise Line: All departures through July 28, 2020
- SeaWorld San Diego & Orlando: March 16 - Until Further Notice
- San Diego Zoo & Safari Park - March 16 - Until Further Notice
- LEGOLAND California Resort: March 14 - Until Further Notice
- LEGOLAND California Resort Hotels: LEGOLAND Hotel is accepting reservations starting June 1, 2020. The LEGOLAND Castle Hotel is accepting reservations starting June 27th.
- Disneyland Shanghai - NOW OPEN
This is an evolving list and it will be updated as cancellations are announced. Please be aware that Park closure extensions are happening on a week-by-week basis and we will update this page as soon as we receive any additional information.
Can I still book a Disneyland Resort vacation for travel in 2020 or 2021?
YES! The Park closures are temporary and we have confidence that they will reopen soon. You can book online by browsing our ticket specials and hotel deals on our website. Can't pay in full at time of booking? No problem! We provide an interest-free Layaway Plan to our guests. For just $175 down, you can make as many payments as you want, whenever you want, until payment is due just seven days before your vacation. Learn more about our Layaway Plan.
Thank you for your support!
Get Away Today truly appreciates all of our guests and partners during this unexpected and unprecedented time. We know how important family vacations and making memories are, and are grateful for all of your support for our small, family-owned business during this time.
*Peace of Mind Plan fee covers one package at a time. Some hotels (Disneyland Resort Hotels) require 5-7 days advance notice in order to avoid the first night's charge. If you are purchasing multiple rooms, you must purchase the plan for each room.