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Get Away Today's Walt Disney World Concierge Services
July 14, 2020
Author: Kimberly Fidler

UPDATED: August 18, 2020: With so many changes happening, there has never been a time when Disney Travel Advisors have been as much as they are now. At Get Away Today we have Walt Disney World specialists who can help you navigate all the Resort in Orlando has to offer. Find out all about our concierge service for our Walt Disney World vacations. 

Disney World Concierge Service Castle Header

Get Away Today's Walt Disney World Concierge Services

When you book a Walt Disney World vacation with Get Away Today, you always receive top-notch customer service from travel experts. We freely share our own personal experiences with you so your vacation planning goes well. We'll walk you through choosing the hotel and tickets that will work best for your personal situation.

As an additional perk, we’re proud to be able to offer additional help in the form of complimentary Walt Disney World concierge services. Get Away Today's Walt Disney World concierge services are automatically included in any 2-night or longer Disney World Resort Hotel stay that also includes at least two theme park tickets. Please note that our complimentary conceirge services are only available for bookings made with an agent directly. Click here to get a free, Walt Disney World vacation quote.

Get Away Today's Walt Disney World Concierge Services - How to Use It

Maybe you’re wondering how this new Walt Disney World concierge service differs from the assistance you regularly get when you book with Get Away Today. Typically, when you book a Walt Disney World Resort vacation with us, we act as your go-to when you have any questions about your hotel, theme park tickets and theme park transportation. You’re always welcome to contact us about your vacation, both before and during, and we’ll be there to do whatever we can for you.

Disney World Concierge Service Toy Story Land

Get Away Today's Walt Disney World concierge services include assistance booking your vacation, and extend to booking additional experiences while at Walt Disney World. After you book your vacation package, you will be contacted by a Walt Disney World expert regarding whether or not you’d like to use our complimentary concierge services. If so, you make an appointment to go over your plans. If you'd like to be more hands-on with your daily itinerary planning, you can decline to use our Walt Disney World concierge services. Remember, the services are only available when you book a Walt Disney World vacation package, which includes theme park tickets and Resort hotel stay (excluding Swan and Dolphin hotels) with an agent directly. The complimentary concierge service is not available when booking online.

Get Away Today's Walt Disney World Concierge Services - What It Includes

Did you know Walt Disney World Resort is made up of four different theme parks, two water parks, AND a shopping, dining and entertainment district? With so much ground to cover, it’s easy to see why having someone else plan your itinerary can be helpful. From setting up your My Disney Experience account to booking dining reservations, our Walt Disney World concierge services can handle it for you! An agent can also book other add-on experiences such as Character Encounters, and can make FastPass+ reservations on your behalf when they are available. Please note that Walt Disney World is not currently using the FastPass+ System for the remainder of 2020, and has not announced whether or not it will be used in 2021.  

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Get Away Today's Walt Disney World Concierge Services - Automatic Price Monitoring

Get Away Today's Walt Disney World concierge services will also ensure you're always getting the best deal on your vacation. After you book, our travel specialist will continue to watch for any discounts that come up which can then be applied to your vacation cost. As you can imagine, it's one of the most popular features of our concierge services.

This service is automatically included when you purchase your entire Walt Disney World package with Get Away Today, and allows you to book with confidence. If any specials come out that you qualify for, our travel specialist will automatically apply them to your vacation and let you know once you've been credited. Here is a quick sampling of what some of our recent guests had refunded as part of this concierge service:

Misty: $668.03

Tiffany: $427.04

Cori: $192.78

It's so easy to use that it feels like magic!

Get Away Today's Walt Disney World Concierge Services - What is My Disney Experience?

When you visit Walt Disney World Resort, you need a free My Disney Experience account. This is your online hub for keeping track of all the different elements of your vacation. If you’re familiar with the official Disneyland app, it’s similar to that.

If you are booking a Walt Disney World Resort vacation for either 2020 or 2021, you will need to have theme park reservations in addition to theme park tickets for admission. Part of our initial booking process includes checking park availability before booking. Then, we'll help walk you through making that reservation.

If you choose to take advantage of Get Away Today's Walt Disney World concierge services, an agent can create and help manage your My Disney Experience account for you. She/he will add all travel members to the account and link theme park tickets so your vacation is organized from the get-go! In your My Disney Experience account, you’ll have access to see FastPass+ requests when available, dining reservations and more.

The add-on experiences in your My Disney Experience account sync up with Disney Magic Bands. Magic Bands are the wearable devices that give you electronic access to Walt Disney World. These can serve as electronic theme park admission, can be used to access FastPass+ lines (for which you’ve made FastPass+ requests in advance) and can even be used to enter your Walt Disney World Resort hotel and make purchases. Disney Magic Bands are not required, and can be added onto your Walt Disney World Resort vacation.

Get Away Today's Walt Disney World Concierge Services - What is FastPass+?

So, you’ve probably noticed numerous mention of FastPass+. If you’re familiar with Disneyland’s version of FastPass, you need to forget everything you know about that because Walt Disney World Resort runs things just a bit differently.

Not to worry, though, because with our free concierge services, an agent can actually make your FastPass+ requests for you when they are available. Please remember, that FastPass+ is not currently available at Walt Disney World. However, as an overview, here’s what FastPass+ is all about when it is available to park guests:

FastPass+ at Walt Disney World Resort is an optional service that allows guests to experience select rides and attractions via a shorter wait line. Through the My Disney Experience account, you can make FastPass+ requests up to 60 days prior to your vacation. You can make up to three FastPass+ selections per day in one of the four Walt Disney World Kingdoms. When you receive a FastPass+ reservation for a ride or show, you are given a ride return time. When that one-hour window of time approaches, you’ll head to the ride, tap your Magic Band for verification and then enter the shorter, FastPass+ line. It’s a great way to fit in more magic than you might otherwise without FastPass+.

Disney World Concierge Service Magic Band

During your planning appointment with a Walt Disney World expert, she/he will discuss the FastPass+ attractions and their height requirements so you can make the best selections for your family. When you have chosen the first three daily FastPass+ selections for each day of your vacation, an agent will make those requests for your entire length of stay (three initial FastPass+ selections per ticket, per day). An agent will also make sure you've provided a list of alternates should your priority FastPass+ requests be unavailable.

When your three FastPass+ requests have been redeemed each day, you can then make additional FastPass+ requests through the Walt Disney World app based on availability. If for any reason a FastPass+ request can’t be honored due to unforeseen circumstances, such as a temporary ride closure, it will be canceled and you’ll be free to make a new request.

If you're wondering which rides and attractions offer FastPass+, we have a 2019 list for you:

Magic Kingdom

  • The Barnstormer
  • Big Thunder Mountain Railroad
  • Buzz Lightyear's Space Ranger Spin
  • Dumbo the Flying Elephant
  • Enchanted Tales with Belle
  • Haunted Mansion
  • "it's a small world"
  • Jungle Cruise
  • Mad Tea Party
  • The Magic Carpets of Aladdin
  • The Many Adventures of Winnie the Pooh
  • Meet Ariel at her Grotto
  • Meet Cinderella and Elena - Princess Fairytale Hall
  • Meet Mickey Mouse and Minnie Mouse - Town Square Theater
  • Meet Rapunzel and Tiana - Princess Fairytale Hall
  • Meet Tinker Bell - Town Square Theater
  • Mickey's PhilharMagic
  • Monsters, Inc. Laugh Floor
  • Peter Pan's Flight
  • Pirates of the Caribbean
  • Seven Dwarfs Mine Train
  • Space Mountain
  • Splash Mountain
  • Tomorrowland Speedway
  • Under the Sea ~ Journey of The Little Mermaid

Disney World Concierge Service Splash Mountain


  • Character Spot
  • Frozen Ever After
  • IllumiNations: Reflections of Earth
  • Soarin'
  • Test Track
  • Disney & Pixar Short Film Festival
  • Journey Into Imagination
  • Living with the Land
  • Mission: SPACE
  • The Seas with Nemo & Friends
  • Spaceship Earth
  • Turtle Talk with Crush

Disney World Concierge Service Epcot

Disney’s Hollywood Studios

  • Alien Swirling Saucers
  • Slinky Dog Dash
  • Toy Story Mania!
  • Beauty and the Beast - Live on Stage
  • Disney Junior Dance Party!
  • Fantasmic!
  • For the First Time in Forever: A Frozen Sing-Along Celebration
  • Indiana Jones Epic Stunt Spectacular!
  • Muppet*Vision 3D
  • Rock 'n' Roller Coaster
  • Star Tours
  • Voyage of the Little Mermaid
  • The Twilight Zone Tower of Terror

Disney World Concierge Service Toy Story Mania

Disney’s Animal Kingdom

  • Avatar Flight of Passage
  • Na'vi River Journey
  • Expedition Everest
  • Festival of the Lion King
  • Finding Nemo - The Musical
  • It's Tough to be a Bug!
  • Kali River Rapids
  • Kilimanjaro Safaris
  • Meet Favorite Disney Pals at Adventurers Outpost
  • Primeval Whirl
  • Rivers of Light
  • The Animation Experience at Conservation Station
  • Up! A Great Bird Adventure

Disney World Concierge Service Dinosaur

Get Away Today's Walt Disney World Concierge Services - Walt Disney World Restaurants

There are about 90 full-service restaurants inside the Resort, and 200 total places to eat. With so many options, how do you narrow it down for your vacation? Using our Walt Disney World concierge services, you can discuss some of the best choices for you and your family. Based on your preference, budget, family members' ages, etc... you will get expert recommendations from an agent. Under normal circumstances, when you're within 180 days of travel, we can begin making dining reservations for your vacation. For 2020, restaurant reservations are currently available to make within 60 days of travel.

Why is it helpful to have advance reservations for Walt Disney World dining? First of all, if you're interested in Character Dining, reservations are your best bet to fit this experience into your vacation. You don't want to wait until you arrive at the Resort and hope there's a cancellation for your family to dine with Disney Characters! Additionally, making advance reservations can help you stick to your budget; you'll know ahead of time about how much it will cost for your reserved meal. Dining reservations can also ensure your day runs smoothly and you have one or more meals scheduled around nap times, entertainment show times and the like.

Get Away Today's Walt Disney World Concierge Services - Making Schedule Changes

One important element of our Walt Disney World Concierge Services is that it's all for advance planning. This means an agent will assist with scheduling reservations before you travel. If at any time during your vacation you'd like to make changes, they can be made by you through your My Disney Experience account. Our experts will ensure you know how to navigate the account in order to make schedule changes so you can customize your vacation. Plus, for ultimate flexibility, you can cancel your Walt Disney World vacation up to 24 hours before travel if needed without any fees for 2020 travel.

Get Away Today's Walt Disney World Concierge Services - Book Your Vacation Package Today!

We hope this helps get you excited about your Walt Disney World vacation! Get Away Today's Walt Disney World concierge services are an invaluable asset and we look forward to working with you to plan your next trip. Remember, booking with Get Away Today doesn't cost you any extra, and the same goes for use of our concierge services. In fact, you'll most likely save money by getting the best value for your vacation to begin with, and then may even save more with our price monitoring. You can see sample Walt Disney World vacation package prices here. Or, you can just give us a call at 855-GET-AWAY or click here to get a free, personalized Walt Disney World Resort vacation quote.  

What Get Away Today's Concierge Service Includes for your Walt Disney World Vacation || Get Away Today


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