"What an amazing experience I just had booking our vacation for next week with Lori. She was so excited for us that you would have thought that she was going on the vacation with us. She had thorough knowledge of the parks that we were attending and even had relevant suggestions as to what other attractions might appeal to our family.
Lori was patient with us as we dealt with our bank to approve the purchase. Her cheerful demeanor and attention to her customer's needs will continue to be an asset to your company. Thank you for having such caring employees!
"To the Get Away Today folks - I just wanted to respond and say "Yes - we did have a great time on our Disneyland trip! ... and thanks for asking!". Most companies don't bother to follow up with the customers, or those that do, do it on such a ham-handed way that it makes me question why I did business with them in the first place. Your company is not like that, so I decided to take the time and respond.
To begin with, I have been using GAT for many years as a search of my name in your records will show. I have never had a bad experience - literally never - and this time was no different. As a matter of fact - I made many changes during this last trip after my first invoice - ranging from needing more rooms, to exchanging tickets, to having to add more days onto the Disneyland tickets, even a change while driving to Anaheim from AZ! ... and GAT handled them all with no problem and helped each step of the way. Each agent I spoke to was patient and informative and took the time to let me know my options each step of the way. Even though I am not a newbie at visiting the Disneyland resort (I am actually an Annual Passholder), it was nice to get the help along the way when I needed it.
At my work, many people have come to know me as the "Disneyland expert" when planning their own trips. Among the advice I give them about Fast Passes, hotels, 'busy days', food, shows and hidden Mickey's - the one thing I never forget to tell them is to book with GAT - the prices can't be beat and the customer service will always be there when you need it.
When you book with Get Away Today, it is like we go on vacation with you! We've been there before and we truly care about each vacation as if it were our own. We help you before your trip, check-in with you during your vacation and then follow-up with you when you return. Our agents are passionate about helping others create magical memories at our favorite place, the Disneyland Resort! With the Disneyland Diamond Celebration, there are so many new memories just waiting to be made. Book any of our Disneyland vacation packages online or call our agents at 855-GET-AWAY.