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Disneyland Resort
New Disneyland E-Tickets
December 19, 2018
Author: Kimberly Fidler


UPDATED FEBRUARY 2020 Have you heard? Disneyland has updated their ticketing system. All of our Disneyland tickets are now electronic and we are so excited about this change. Find out everything you need to know about Disneyland e-tickets here.

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Disneyland E-Tickets: What You Need to Know

When you get your tickets through Get Away Today, you are purchasing from an authorized Disney ticket seller. We have been selling discount Disneyland tickets since 1990 - that's nearly 29 years! Our Disneyland tickets have always been the most flexible with the lowest price. But now, they're easier than ever to use. Since Disneyland's e-ticketing system is new, we've put together the most commonly asked questions we've had at Get Away Today.

What are Disneyland e-tickets?

Our Disneyland e-tickets are official Disneyland tickets just like you'd buy directly from Disneyland. The difference is that they are sent electronically, via email. You can purchase either Park Hopper or 1-Park per Day tickets for two, three, four or five days.

Disneyland E-Tickets Disneyland

What are the benefits of Disneyland e-tickets?

There are so many benefits of our Disneyland e-tickets. Like always, you'll save money over purchasing your tickets at the gate. How much you'll save will depend on which ticket you purchase and when you travel. Another benefit is that all of our 3-Day and longer Disneyland e-tickets come with one Magic Morning. This Magic Morning can be used to get into Disneyland Park an hour before it opens to the general public. Magic Mornings are normally available on Tuesday, Thursday and Saturday, but we always recommend that you check the official Disneyland app before making any plans. 

The new benefit of Disneyland e-tickets is that you can go straight to the gate with your e-ticket. You don't need to visit the ticket booth before entering the park. If you had ever purchased our physical tickets, you could go straight to the gate, but you had to treat them like cash once you received them in the mail. With the new Disneyland e-tickets, you there is no physical paper to lose. And as long as you remember your phone, you literally can't lose your tickets or leave them at home.

How do I get my Disneyland e-tickets?

Once you purchase your Disneyland tickets with Get Away Today, you'll get an email that will have your individual Disneyland ticket bar codes attached. All of the tickets will be under the name of the person who purchased the tickets.

Disneyland E-Tickets Walt

How long does it take to get my Disneyland e-tickets email?

If you're purchasing during regular business hours, you'll typically get your email within 5 - 10 minutes. If you are purchasing your tickets at night, over the weekend or on a holiday, it could take up to four hours to receive your email with your tickets.

What if I lose my Disneyland tickets before my vacation? 

Good news! As long as you don't permanently delete your email with your tickets, it's impossible to lose them or leave them at home. And if you manage to delete the email with the tickets attached, we can resend it since your codes are unique to your tickets. You can also print your Disneyland e-tickets from home if you'd like. And if you somehow misplace them, they can be reprinted before you go. Or, you can always use the electronic version on your email as back-up. 

How do I redeem them?

All Disneyland e-tickets are redeemable at the gate. You will just go straight to the ticket turnstile to enter the park. The first time you enter the park, you'll be given a physical Disneyland ticket to use throughout your vacation. The physical ticket is what you'll keep to get into the parks for the rest of your stay. It's also what you'll scan at FastPass machines to get a return time. 

Disneyland E-Tickets Entrance

How long does it take to redeem my Disneyland e-tickets at the gate?

Seconds. The first time you enter the gate, you'll be immediately given your physical ticket by the Cast Member who scans your e-ticket. The same Cast Member will also take your picture at that time. That picture is tied to your ticket for your entire vacation.

Do I need my ID when using my e-tickets?

Yes. Keep in mind that all tickets on your order are under one name. Only the name that your tickets are under, which is in almost all cases the name that matches the credit card used to purchase your tickets, will require a photo ID. 

Can I make changes to my Disneyland e-tickets?

Yes! One of the best things about our Disneyland e-tickets is that they are flexible. We understand that things come up and occasionally travel plans change. However, in order to make any changes to your tickets, they must be made BEFORE you redeem any of the e-tickets at the park.

Disneyland E-Tickets Teacups

For example, if someone in your party is unable to go with your group at the last minute, do NOT redeem your e-tickets that were purchased in your original order. Instead, you must call us at 855-GET-AWAY. We will issue new e-tickets for the correct amount of travelers.

No changes, reschedules or refunds can be made to any tickets that are purchased under one order after any one of the tickets has been redeemed. If you know ahead of time that someone in your party may or may not be able to go, you'll want to purchase their ticket as a separate order. That way if you have to make changes to that one ticket, it will not affect any other tickets in the group.

When should I scan my tickets into the Disneyland app?

You should scan your Disneyland tickets into the official Disneyland app after you've received your physical tickets that you get when you enter the park. The Disneyland e-tickets that are emailed will have a different barcode than the ones you're give on your way into the park. 

Once you scan your physical tickets into the Disneyland app, you can assign the names associated with each of the tickets. This will help keep any FastPass reservations straight.

How do I get MaxPass with e-tickets?

You can purchase MaxPass for $20 per person once you enter the park the exact same way you would purchase it with our old will-call or physical tickets. You'll still want to download the official Disneyland app and put credit card information in before you go to the parks. That way you'll have everything ready to go first thing in the parks!

Disneyland E-Tickets MaxPass

What if I lose my physical ticket after I am in Disneyland?

If you've loaded your Disneyland tickets into the official Disneyland app, then the barcode will work as your ticket throughout your vacation. You'll just need to make sure your phone is charged if you plan on using the electronic ticket on your phone for park entry.

If you don't plan on using the Disneyland app using your vacation, you'll at the very least want to take a picture of your Disneyland tickets. That way if you lose one of your tickets, you'll have all of the ticket information. If that happens, you'll need to go to Guest Services. There are Guest Service locations inside both Disneyland and Disney California Adventure Park. There is also a Guest Services outside the parks in the esplanade should you need to visit them.

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How do I purchase Disneyland e-tickets?

You can easily purchase any of our Disneyland e-tickets on our website, or by calling our agents at 855-GET-AWAY. Whether you buy your Disneyland tickets online or over the phone, you'll get the same low price and quick service.

So there you have it, everything you need to know about Disneyland e-tickets. We are excited about the change for 2019. If you have any questions we didn't answer, leave them below in the comments. Or, call any of our Disneyland experts at 855-GET-AWAY for personalized assistance.

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Marcela- Yes, you can take your electronic ticket vouchers to the Disneyland ticket booth and pick up your physical tickets the day before you plan to be in the Parks. Just be sure to tell the Cast Member you are NOT scanning in for a day at the Parks.

Can I get the physical ticket the day before Im planning to enter the park? I will not redeem it just get the ticket to link it to the app

Riana - Great question. You are welcome to take your Get Away Today ticket vouchers to the Disneyland ticket booth to get physical tickets the day before you plan to enter the Resort. Just be sure to clarify with the Cast Member that you are NOT scanning into the Park for the first day or it will count as one of your Park days. Hope this helps!

Would we be able to get it scanned at the ticket booths the night before in exchange for a physical ticket- not park entrance, just ticket booth? We were hoping to link/scan it into the app the day before.

Anonymous- Since we are sending you vouchers to redeem tickets, the bar code may differ from what Disneyland issues to you. So, if you scan the voucher into the Disneyland app and then receive your physical tickets, you will probably have to scan the physical tickets into the app. Waiting until you have your paper tickets saves you time. Hope this makes sense!

What happens if I put my Disneyland tickets in my app prior to my visit?

Anonymous- Good question, can you please call our office at 855-GET-AWAY so we can better understand your question? Every ticket has its own individual number, so that's how they are identified electronically. Hope this helps!

Do the Socal tix and everyone else tix have a different code? Like how can you tell the difference between the 2?

Anonymous- When you purchase tickets with Get Away Today, the dates are flexible! As long as you use the tickets within 13 days after you first enter the Parks, you're good to go.

If we buy the three day pass but are staying in a getaway today package for 5 days do we get to choose which 3 of the 5 days we want to go to Disneyland or do our tickets come with preset dates based on check in and check out?

Anonymous- If you bought the tickets with Get Away Today, give us a call and we can have them e-vouchers issued in the names of your friends. Otherwise, the name on the ticket does need to match the person redeeming them in the Resort. You can call us at 855-GET-AWAY.

Does the person who bought the tickets need to be there when the tickets are used/redeemed? I just bought two park hopper tickets for my friends but won't be going with them. The tickets have my name on them. I won't be able to be there when they get to the park so will they be able to use the tickets?

Anonymous- If you have scanned the vouchers into the Disneyland app prior to arriving, then you will just have to scan the actual tickets once you have them. Get Away Today sends electronic vouchers for ticket redemption; the vouchers have different bar codes than the physical tickets you will receive at the Disneyland turnstile when you redeem your voucher. We hope this helps answer your question!

What happens if I have accidentally already scanned my Disney tickets into app before I get there?? Is this a problem??

Jazmyne - If you redeem your ticket the day before your Star Wars: Galaxy's Edge reservation, then Disney will count that as a day you have entered the Resort. You only want to redeem your virtual ticket on a day you plan to enter the park or you will lose that day.

You can get in line to enter Disneyland as early as 6am on the day of your Galaxy's Edge reservation. We recommend doing that to give you the best chance of getting into Galaxy's Edge at your 8am reservation time. Feel free to give us a call if you have any questions! 855-GET-AWAY

Hi I’m going to Galaxys Edge and have the 8 am service is there a chance, I can get the physical ticket at the ticket booth the day before?

Anonymous- The name on the ticket does need to match the name of the person redeeming it at the Disneyland gates. But you can give us a call at 855-GET-AWAY to ensure you can use your ticket (if purchased with us).

So my aunt just bought me a Disneyland e ticket , and I was wondering if there would be any problem getting in since she isn't going with me

Anonymous- I don't believe there's any reason you need to attach new names to the tickets, unless you will not be able to redeem them with your ID at the gates in person. If you have more questions about this, please contact us at 855-GET-AWAY so we can be sure you have the correct information for your family's trip.

I purchased e tickets for my family of 4, but I will not be going with them. They are traveling here, so I had to buy the tickets for them under my name. After I show my id and redeem them do they need me to customize their tickets with their names or could they do that without me?

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